Description :
Cross sell Credit Union products and services
Provide service that meets the Service Standards defined by Tropical Financial Credit Union as measured by the Net Promoter Score survey;
annual goals are established through the Performance Management Process.
Support and provide superior service via phone, fax or email as a receiver and caller.
Use questioning and listening skills that support effective telephone communication.
Use the most appropriate way to communicate with different behavior types on the telephone.
Assist with sales calls for new deposit / loan business
Processes non-cash teller transactions such as transfers, withdrawals, loan payments, etc.
Additional Skills & Qualifications :
- 2 years of call center experience
- High School Diploma
- Financial Services or Insurance Industry Experience is a plus
- Bilingual (English / Spanish)
priorityeast
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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