Centralized Baggage Service agent

Hallmark Aviation Services
DFW Airport, US
Full-time

Proficient in all Baggage Service related functionality

  • In depth knowledge of WorldTracer (W / T) to include creating, amending, and closing AHL, DPR, OHD files
  • Performs daily proactive / reactive communication with passengers
  • Clear expedited and left behind baggage through US Customs and sets up local and FedEx deliveries
  • Maintain inventory of OHD baggage
  • Register lost and found items in W / T, maintain documentation and follow-up with passengers
  • Sweep the bagroom and the departure pier daily to action the left behind or late receive interline baggage
  • Send W / T forwarding messages for all bags that are being expedited from the port
  • Respond timely to emails, telexes, and phone calls

Required Skills

  • Basic Math
  • Long periods of standing
  • Lifting, pushing, pulling, and carrying up to 70 lbs
  • Constant interaction with passengers and management
  • Constant telephone and computer usage

Required Experience

  • Personal profile
  • Social competence
  • International behavior
  • Stress resistance
  • Readiness to travel (flexibility)
  • Opens for new ideas and innovative products
  • Communication skills
  • Ability to compromise (win-win-spi
  • Basic Math
  • Long periods of standing
  • Lifting, pushing, pulling, and carrying up to 70 lbs
  • Constant interaction with passengers and management
  • Constant telephone and computer usage
  • 30+ days ago
Related jobs
Hallmark Aviation Services
DFW Airport, Texas

Proficient in all Baggage Service related functionality. Clear expedited and left behind baggage through US Customs and sets up local and FedEx deliveries. Maintain inventory of OHD baggage . Sweep the bagroom and the departure pier daily to action the left behind or late receive interline bagg...

Hallmark Aviation
DFW Airport, Texas

Proficient in all Baggage Service related functionality. Clear expedited and left behind baggage through US Customs and sets up local and FedEx deliveries. Maintain inventory of OHD baggage . Sweep the bagroom and the departure pier daily to action the left behind or late receive interline bagg...

G2 Secure Staff
Irving, Texas

Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage. Monitor the delivery of baggage and handle irregularities associated with the internal baggage process. Monitor baggage delivery and complete baggage deliv...

G2 Secure Staff
Irving, Texas

To coordinate the daily shift functions of the baggage service department for the Baggage Service Agents. Must have prior baggage service or airline experience. Must ensure that carousel agents are making baggage arrival announcements when customers arrive in the claim area providing information and...

Promoted
VirtualVocations
Carrollton, Texas

A company is looking for a remote bilingual French/English Customer Service Agent. ...

Promoted
Penske Truck Leasing
Dallas, Texas

Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. Why join Penske as a Customer Service Representative, you ask? It’s simple. Excellent customer service and communication skills. You will be...

Promoted
Atkore International
Dallas, Texas

Reporting to the Customer Service Manager, this person will be responsible for handling all customer product inquiries and orders, as well as following up with customers in a prompt and professional manner. Customer Service Representative. Atkore is currently searching for a Customer Service Represe...

Promoted
American Airlines
Dallas, Texas

Fleet team, and  to see what a day in the life of a Fleet Service Agent looks like!. Fleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a...

Promoted
Aldi
Dallas, Texas

Whether you're interested in joining as a Store Associate, Cashier or Stocker - you'll act as the face of ALDI while collaborating with your team to deliver an exceptional shopping experience. Store Associates are responsible for both cashier and stocker responsibilities listed above. Store Associat...

Promoted
Frito-Lay
Roanoke, Texas

Frito-Lay is seeking Material Handlers to help prepare delicious snacks for distribution across the country. As a Material Handler, you will: Load and unload pallets and individual cases to and from trailers; Pick appropriate cases according to order; Load trailers via carts or stack cases on the fl...