ServiceNow Senior Systems Engineer

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SERVICENOW - SENIOR SYSTEMS ENGINEER

Armanino LLP (USA) is proud to be among the top 20 Largest Firms in the United States of America and one of the Best Places to Work.

Armanino LLP (USA) has more than 2500 employees across the USA and more than 20 offices in different states of the USA. We have a community of resources ready and willing to support your ideas, build your skills, and expand your professional network.

We were hoping you could integrate all aspects of your life with your career. At Armanino, we know you don’t check-out of life when you check-in at work.

That’s why we’ve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas.

As a pivotal IT team member, the ServiceNow Senior Systems Engineer will play a crucial role in managing and securing our digital identity landscape.

With a focus on Okta and Microsoft Active Directory (AD), you will be responsible for designing, implementing, and maintaining our identity and access management (IAM) solutions.

Your expertise will be pivotal in ensuring secure, efficient, and uninterrupted access to our IT resources for employees and clients.

Responsibilities :

Identity and Access Management (IAM) : Deep understanding and experience with identity providers (IDPs), preferably Okta and Azure Active Directory (AD).

Expertise in configuring user authentication, authorization, and access control.

Lead migration and integration projects related to identity management internal and client facing.

Azure administration : Extensive experience managing and administering Azure infrastructure, including virtual machines, storage, networking, and security services.

SMTP gateway : Strong knowledge and experience with secure email gateways, preferably Mimecast. Ability to configure and manage email security policies, spam filtering, and email encryption.

Windows Active Directory : Proven experience designing, deploying, and managing Active Directory environments. Expertise in user and group management, security policies, and troubleshooting.

Collaborate with IT and security teams to identify and mitigate risks related to digital identities.

Provide advanced technical support and guidance in resolving complex identity-related issues.

Experience with scripting languages like PowerShell or Python for automating IT tasks.

M365 administration : Experience administering Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.

Cloud or SaaS backup : Knowledge and experience with cloud-based or SaaS backup solutions, preferably Rubrik. Ability to design and implement backup and recovery strategies for IT infrastructure.

M&A experience with IT infrastructure : Experience integrating IT infrastructure during mergers and acquisitions. Understanding of due diligence processes, data migration, and post-merger consolidation.

Admin-level experience in infrastructure and network (DNS, DHCP, NTP, LB, etc.)

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team.

Requirements :

Bachelor's Degree in Information Technology preferred or equivalent experience in lieu of degree

Minimum of 4 years recent, hands-on experience in a production IT environment as a systems administrator or DevOps engineer

AWS, Azure, and other cloud certifications are preferred. MCP, MCSE, or other certifications are a plus.

M365 administration : Experience administering Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.

Cloud or SaaS backup : Knowledge and experience with cloud-based or SaaS backup solutions, preferably Rubrik. Ability to design and implement backup and recovery strategies for IT infrastructure.

M&A experience with IT infrastructure : Experience integrating IT infrastructure during mergers and acquisitions. Understanding of due diligence processes, data migration, and post-merger consolidation.

Experience with implementing and maintaining two-factor authentication, VPN technology, internet proxy server, data loss prevention systems, authentication server software, internet directory services, or network monitoring preferred.

Experience with scripting languages like PowerShell or Python for automating IT tasks.

Experience with infrastructure as code (IaC) tools like Terraform or Ansible.

Occasional travel up to 10% to : regional offices, client and / or vendor sites. Subject to after-hours work to meet deadlines.

Armanino LLP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, Armanino LLP complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Armanino LLP expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Improper interference with the ability of Armanino LLP’s employees to perform their job duties may result in discipline up to and including discharge.

Armanino LLP does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time.

Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges.

For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Armanino property and free of fees.

Certain states require us to disclose the pay range and benefits summary for job openings. Compensation Range for this position : $132,695 - $192,341.

Compensation may vary based on skills, role, and location.

Armanino has a robust offering of benefits, including :

Medical, dental, vision

Generous PTO plan

Flexible work arrangements

401K with Profit Sharing

Wellness program

Generous parental leave

11 paid holidays

For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

To view our Consumer Notice at Collection for job applicants, please visit :

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We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.