Sales Manager Opportunity!
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Under the direction of the General Sales Manager and the Director of Operations, the Sales Manager ensures that the dealership meets its objectives on a daily, monthly, and yearly basis.
They will accomplish these objectives through planning, organizing, coordinating, and measuring the activities of the New- and Used-vehicle Sales Departments.
Responsibilities include but are not limited to :
- Create a remarkable experience for our customers, community and employees.
- Complete variable meeting report and submit to management team.
- Review financial information of the dealership; develop and execute strategies to improve performance.
- Maintain positive working relationship with manufacturer.
- Meet with each salesperson as early as possible every day to review yesterday's results and today's plan of action.
- Conduct sales meetings.
- Provide training for salespeople and ensure all sales personnel are coached appropriately.
- Monitor dealership inventory.
- Ensure that salespeople are working their Daily Work Plan to obtain optimum results.
- Communicate factory incentive program spiff and trips to upper management.
- Require that standards are maintained for displaying, rotating, merchandising, and maintaining new and used cars and facility.
- Ensure that every prospect is thanked personally by a sales manager.
- Provide enthusiastic leadership to shape employees attitude and build morale.
- Work with Customer Relations Manager to resolve any customer complaints for the sales department. Ensure CSI standards are maintained at or above region average.
- Ensure proper key control and demonstration drive procedure.
- Control dealer tags and maintain list of assignment.
- Ensure that accurate time records are maintained for the sales department.
- Maintain daily sales DOC and review discrepancies (summary from accounting).
- Maintain a professional appearance and clean work environment.
Requirements
- High School graduation or equivalent
- Experience as a sales representative or sales manager, consistently meeting or exceeding targets.
- Automotive Experience.
- Experience mentoring and coaching.
- Intermediate Computer experience with MS Office.
- Valid, unrestricted driver’s license.
- Excellent communication skills.
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