Renewals Specialist

VirtualVocations
Saint Charles, Missouri, United States
Full-time

A company is looking for a Renewals Specialist responsible for driving account renewals and ensuring customer satisfaction throughout the renewal process.

Key ResponsibilitiesProject manage the renewal experience in collaboration with Customer Success Managers and Account ExecutivesRetain and increase subscription revenue by promoting multiyear contracts and managing customer migrationsCreate client proposals and contracts for renewals, while providing feedback on the renewal experienceRequired QualificationsExperience in renewals, sales, or account management at a SaaS companyExperience managing a book of business with SMB and Enterprise Level accountsComfortable negotiating with procurement departmentsHigh proficiency with Salesforce or other CRM systemsStrong organizational skills and ability to work across cross-functional teams

19 days ago
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