Food Service Technician

Adecco is assisting a local client in recruiting for a detail-oriented Technical Service Technician role in Irvine, CA. This is a direct-hire opportunity! The technical service technician will be responsible for preparation, installation, and showcasing of the company's products and to assist in the creation of samples for customers.

This is in the food service industry. Successful candidates must have excellent verbal skills, be fluent in English, be reliable, and able to provide outstanding customer service.

Pay rate is $20.67 / HR plus bonus and overtime . Schedule is Monday thru Friday 8AM -5PM (with overtime and travel as needed).

If you meet the qualifications listed below, please Apply Now!

Responsibilities for this Technical Service Technician - Customer Service Representative job include :

• Frequent traveling for the installation of equipment and inspection of machines, products, processes.
• Responsible for customer tests, preparation for product testing, including purchasing ingredients, machine set up, quality control, and reporting in order to provide better quality of products by using equipment.
• Correspond to customer's questions / claims about anything technical by phone or email.
• Arrange packing and shipping of samples, machines and parts.
• Ensure all lab machines, equipment, supplies, ingredients, and area are kept clean and organized.
• Submit trip reports (hand over certification with customer's signature and expense report)
• Attend exhibitions, local seminars, etc. when necessary to showcase company products.
• Send daily short reports to manager by email even if the manager is out the office and if on a business trip. Please cc all Technical Dept. employees on all reports.
• Correspond to customer's questions / claims about anything technical by phone or email.
• Submit trip reports (hand over certification with customer's signature and expense report) Order ingredients, supplies, etc.
• Help with other office work.

Qualifications :

• High School Diploma or GED required
• Associate or Bachelor Degree preferred or equivalent related work experience
• 3-4 year of customer service; preferably in food preparation or production
• Must be able to travel about 40% of the time, by both car and airplane
• Excellent verbal and written communication skills
• Make good decisions and resolve issues in a clear, calm, and diplomatic matter
• Understanding of Microsoft Suite; computer skills

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Pay Details : $20.67 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

https : / / www.adeccousa.com / candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and / or security clearance requirements.