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Account Manager

Account Manager

UNI DiamondsNew York, NY, United States
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UNI Diamonds is on a mission to revolutionize B2B diamond trading through smart, AI-driven tools. We help diamond professionals get access to an extensive inventory, learn about market changes and insights using data, and sell using augmented reality technology.

Our North America team is growing, and we are looking to add on-site Account Managers to help boost our success with US-based diamond wholesalers and retailers.

As an Account Manager, you will be measured on driving revenue from trading on our platform, along with your ability to bring pipeline and more subscriptions. You will also be involved in shaping our go-to-market strategy and laying the foundation for a robust sales team and client base.

Core Responsibilities

  • Engage with our existing customer base to enhance trading on our platform, re-engage existing pipeline and discover growth opportunities from our book of business.
  • Penetrate new markets in the US - proactively and independently approaching through outbound prospecting (calls, emails, LinkedIn, etc.).
  • Qualify inbound and outbound leads based on defined criteria.
  • Conduct discovery calls to understand customer needs and pain points.
  • Maintain a pipeline of leads and manage follow-ups in a CRM system.
  • Collaborate closely with the sales and marketing teams to align messaging and campaigns.

Qualifications & Skills

  • 3+ years of experience in diamond and jewelry wholesale / retail sales positions.
  • GIA graduate is a plus.
  • Outgoing, has the drive and enthusiasm required to do the role with a can-do mindset.
  • A scrappy self-starter who can spot new opportunities unaided with a flexible, persistent, and assertive personality.
  • Ability to work in a fast-paced environment and handle rejection in an-old school market.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills, and familiarity with CRM tools and sales engagement platforms.
  • A team player, strong service driven approach.
  • Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience).

    • What to expect :

  • Employment Type - full time employee based at NYC
  • This position requires frequent travel domestically, and outside of the US from time to time
  • Competitive base salary, with the right incentives (60K-85K annually)
  • Health, dental, vision and life insurance, 100% covered for the employee plus a very good cover for immediate family.
  • 401(k) and Paid PTO
  • Meaningful, purpose-driven work
  • A supportive and inclusive environment
  • The ability to help us determine the future direction of the company
  • Opportunity to join a high growth start up and a fast-paced international, diverse, and collaborative team of professionals.
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