Information Systems Manager

Overview

Join our team as an Information Systems Manager and take charge of the technological backbone supporting our Southern Region facilities and programs. This pivotal role requires at least five years of relevant education / experience with extensive expertise in IT infrastructure, project management, and staff supervision. As an expert in Microsoft Windows server / desktop platforms, Active Directory management, network design, IT security, and troubleshooting, you'll oversee and coordinate daily IT operations, ensuring seamless system maintenance, compliance, and project planning. In addition, you will train and mentor staff, providing guidance and development opportunities to strengthen team capabilities. You will also offer hands-on support when needed to troubleshoot issues and drive projects forward, ensuring they are completed efficiently and on schedule.

Responsibilities

As the Information Systems Manager, you'll lead a range of critical IT functions. This includes coordinating and managing the IT helpdesk, overseeing system installation and maintenance, administering network infrastructure, and supporting security infrastructure. You will train, mentor, and guide IT Support Technicians, ensuring they develop the skills necessary to provide high-quality technical assistance. In addition, you will provide hands-on support when needed to resolve complex issues, assist with projects, and ensure timely completion of critical initiatives. Your role involves supervising technicians, ensuring compliance with security policies, and contributing to company-wide data project solutions development. You'll manage telephony systems, support electronic medical records, maintain IT procedures, and stay updated on emerging technologies to optimize system performance and security measures.

Qualifications

Minimum of five years of relevant education / experience

Preferred : Bachelor’s degree in IS / IT or related field, or related certifications

Extensive experience with Microsoft Windows server / desktop platforms, Active Directory management, Microsoft 365, technical support management

Expert-level PC hardware background, network management, IT security, troubleshooting

Mobile devices – iPhone and Android

Experience with Cisco on-premise phone systems, VMware, Aruba switches, MAC devices, and Meraki wireless are a plus.

Project management and staff supervision experience

Excellent organizational and communication skills (written and verbal)

Are you intrigued by this job but don’t meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, please apply anyway! We’d love to explore the possibilities with you.

Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut’s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.

EOE – Minorities / Females / Veterans / Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between $79,679 - $90,853 annual salary. There are several factors taken into consideration in determining base pay, including but not limited to : job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!