Sales & Intake Specialist

Job Description

Job Description

Our established, San Diego-based criminal defense law firm is seeking a detail-oriented, highly organized, and self-directed person who can be the very first point of contact and director of first impressions for those seeking the help of the Firm.

Since 2010, our Firm has helped good people regain control of their future when charged with a crime, providing unsurpassed service to those who call upon us to help them during what is likely the most stressful times in their lives.

We strive to always deliver excellence and create a positive and lasting impact on the San Diego community beyond criminal defense.

Anyone considering joining our team must embody the principle that excellence is a habit and not an act, and be able to thrive in a modern, fast-paced law firm environment.

You must be able to multi-task and think on your feet while making smart decisions, often under strict time pressures.

Compensation : $30 - $40 hourly

$30 - $40 hourly

Responsibilities :

Daily tasks shall include :

• Conveying confidence in person and on the phone, demonstrating exceptional communication skills and an ability to develop rapport with prospective clients, current clients, and referral sources ( primary duty)
• Directing the caller to the appropriate team member, consistent with the Firm’s key administrative policies
• Embracing attention to detail, transparency, and accountability
• Strong multitasking and task management skills
• Self-motivated team player with a strong work ethic
• Treating a client or task at 5 : 15 P.M. on a Friday with the same care and compassion as one Monday morning at 9 : 15 A.M.
• Managing multiple calendars and keeping schedules for more than one person
• Copying, scanning, filing (physical and electronic filing)
• Data entry using common web-based formats
• Familiar with MS Office Suite

Qualifications :

• Prior sales experience and a willingness to be immersed in the sales aspect of the business is a must
• Candidates must have a strong customer service background
• An understanding of calendar management
• Experience creating and editing a variety of documents and ability to assemble client files
• Prior law firm experience is preferred but not necessary to apply
• This is NOT a remote position. Being on-site is required

About Company

We are the 2022 BBB Torch Awards for Ethics Winner (6-10 employees), perhaps the first criminal defense law firm to ever be nominated, let alone be awarded this prestigious honor.

The compensation package includes a generous base salary commensurate with skill and experience. We offer a generous PTO / Sick time policy, up to $5,250 per year in tax-free student loan and tuition repayment, a 401(k) plan with a 4% Firm match, and Firm sponsored medical insurance, disability insurance, and life insurance.

Rest assured your application will be confidential.

Check out the videos on the Careers page of our website to learn more about our mission statement of always delivering excellence to our clients and creating a positive and lasting impact on the San Diego community beyond criminal defense.

https : / / www.davidpshapirolaw.com / experience / careers /