Risk Management - Business Manager - Vice President

Job Description

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.

You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.

Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Business Manager - Vice President in the Consumer & Business Banking (CBB) group, you will be responsible for planning, executing, and communicating initiatives that protect customers from fraud and scams in the fraud strategy space.

This role will also require you to support the Connected Commerce Fraud Strategy Product Owner. You will leverage existing systems, processes, and tools and partner with all impacted teams to ensure the end to end completions of multiple initiatives concurrently.

This is a time-pressured and high-profile position which is instrumental in assisting / advising senior management.

Job responsibilities :

• Support the group head with managing deliverables related to ad hoc internal team management and senior management business updates
• Demonstrate ability to create impactful executive level presentations that create a story utilizing data insights
• Ensure completion of Connected Commerce Fraud Risk Strategy Product Owner high priority deliverables
• Provide the weekly and monthly risk reporting relating to the Line of Business (LOB)
• Coordinate the delivery of Line of Business Risk Committee content
• Coordinate the Line of Business Monthly Business Review
• Manage the execution of fraud and scam initiatives
• Develop new creative solutions to enhance existing processes
• Operate at a highly effective level with minimal day-today managerial direction in a fast-paced team environment
• Collaborate across cross functional teams to develop and enhance effective working relationships and workflows

Required qualifications, capabilities, and skills :

• Bachelor's degree and 5+ years of professional experience related to financial services, risk management, compliance and legal
• Project Management Skills well-organized, structured approach. Ability to achieve tight timelines on complex deliverables.

Ability to manage and prioritize projects across cross-functional groups.

• Demonstrate leadership in applying new processes that will enhance the team's ability to deliver
• History of strong communication and interpersonal skills with the ability to communicate complex topics into a clear story to team members as well as senior leaders
• Embrace a desire to work as part of a team, and ability to work with cross functional teams and create effective working relationships with a wide spectrum of internal stakeholders
• Highly proficient with Microsoft products skills (Excel, PowerPoint / PitchPro+)

Preferred qualifications, capabilities, and skills :

Exposure to fraud and scams domain area

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer / Disability / Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.

We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness.

Risk Management provides independent oversight and maintains an effective control environment.