JOB PURPOSE OR MISSION Observes cardiac monitoring equipment to identify rhythm changes. Job is performed to meet the needs for the age population served, as defined in the department’s scope of service.
PERFORMANCE CRITERIA
CRITERIA A : Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.
PERFORMANCE STANDARDS :
- Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
- Takes initiative in living our Everyday Excellence values and vital signs.
- Takes initiative in identifying customer needs before the customer asks.
- Participates in teamwork willingly and with enthusiasm.
- Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
- Keeps customers informed, answers customer questions and anticipates information needs of customers.
CRITERIA B : Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines, and the GHS Corporate Compliance Guidelines.
PERFORMANCE STANDARDS
- Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
- Maintains accurate and reliable patient / organizational records.
- Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.
CRITERIA C : Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.
PERFORMANCE STANDARDS
- Uses accepted procedures and practices to complete assignments.
- Uses creative and proactive solutions to achieve objectives even when workload and demands are high.
- Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.
- Upholds the ethical standards of the organization.
CRITERIA D : Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his / her job performance.
PERFORMANCE STANDARDS
- Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.
- Initiates or redesigns to continuously improve work processes.
- Contributes ideas and suggestions to improve approaches to work processes.
- Willingly participates in organization and / or department quality initiatives.
CRITERIA E : Cost Management - Employee demonstrates effective cost management practices.
PERFORMANCE STANDARDS
- Effectively manages time and resources
- Makes conscious effort to effectively utilize the resources of the organization material, human, and financial.
- Consistently looks for and uses resource saving processes.
CRITERIA F : Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.
PERFORMANCE STANDARDS
- Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.
- Employee proactively reports errors, potential errors, injuries or potential injuries.
- Employee demonstrates departmental specific patient and employee safety standards at all times.
- Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.
JOB FUNCTIONS
1. Observes cardiac telemetry monitors for changes in heart rhythm.
PERFORMANCE STANDARDS :
- Consistently utilized Lead II lead placement for monitoring.
- Identifies and documents cardiac rhythm every 8 hours and documents rhythm changes as they occur with correct interpretation.
- Monitors all equipment every shift and documents 100% of the time.
- Responds to emergency patient situations appropriately and following department protocols.
- Notifies nurse of any cardiac changes.
2. Correctly uses and maintains proper function of Telemetry equipment.
PERFORMANCE STANDARDS :
- Correctly sets up new or existing patients 100% of the time.
- Obtains admission and discharge monitor strips on all Telemetry patients.
- Follows proper procedure for malfunctioning Telemetry monitors per hospital policy and procedure.
3. Participates in the admission and discharge processes.
PERFORMANCE STANDARDS :
- Communicates all pending admissions to the appropriate unit staff 100% of the time.
- Receives and assists patients and visitors to the unit in accordance with SHARE values.
- Accurately enters patient data into the Telemetry monitor, initiates patient record and notifies appropriate personnel within defined time lines.
- Ensures the appropriate department, within defined time lines and in accordance with policy, receives medical records.
4. Performs all other duties as assigned.
EXPERIENCE REQUIREMENTS
1-year health care setting preferred
1 year monitor technician experience preferred
EDUCATIONAL REQUIREMENTS
High School diploma or equivalent preferred
Completion of BRGMC EKG course or equivalent.
SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS
Computer skills and clerical skills
HIPAA REQUIREMENTS :
Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to : paper and electronic medical records with limitation to job function, patients demographics, medical records related to quality / data, information related to patient location and religious beliefs.
SAFETY REQUIREMENTS :
Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to : incident reporting, handles wastes, sharps and linens, PPE, hand washing, exposure control plans, environmental rounds to ensure safety, and clinical alarms for adol
JOB PURPOSE OR MISSION Observes cardiac monitoring equipment to identify rhythm changes. Job is performed to meet the needs for the age population served, as defined in the department’s scope of service.
PERFORMANCE CRITERIA
CRITERIA A : Everyday Excellence Values - Employee demonstrates Everyday Excellence values in the day-to-day performance of their job.
PERFORMANCE STANDARDS :
- Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
- Takes initiative in living our Everyday Excellence values and vital signs.
- Takes initiative in identifying customer needs before the customer asks.
- Participates in teamwork willingly and with enthusiasm.
- Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
- Keeps customers informed, answers customer questions and anticipates information needs of customers.
CRITERIA B : Corporate Compliance - Employee demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines, and the GHS Corporate Compliance Guidelines.
PERFORMANCE STANDARDS
- Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
- Maintains accurate and reliable patient / organizational records.
- Maintains professional relationships with appropriate officials; communicates honesty and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.
CRITERIA C : Personal Achievement - Employee demonstrates initiative in achieving work goals and meeting personal objectives.
PERFORMANCE STANDARDS
- Uses accepted procedures and practices to complete assignments.
- Uses creative and proactive solutions to achieve objectives even when workload and demands are high.
- Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.
- Upholds the ethical standards of the organization.
CRITERIA D : Performance Improvement - Employee actively participates in Performance Improvement activities and incorporates quality improvement standards in his / her job performance.
PERFORMANCE STANDARDS
- Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.
- Initiates or redesigns to continuously improve work processes.
- Contributes ideas and suggestions to improve approaches to work processes.
- Willingly participates in organization and / or department quality initiatives.
CRITERIA E : Cost Management - Employee demonstrates effective cost management practices.
PERFORMANCE STANDARDS
- Effectively manages time and resources
- Makes conscious effort to effectively utilize the resources of the organization material, human, and financial.
- Consistently looks for and uses resource saving processes.
CRITERIA F : Patient & Employee Safety - Employee actively participates in and demonstrates effective patient and employee safety practices.
PERFORMANCE STANDARDS
- Employee effectively communicates, demonstrates, coordinates and emphasizes patient and employee safety.
- Employee proactively reports errors, potential errors, injuries or potential injuries.
- Employee demonstrates departmental specific patient and employee safety standards at all times.
- Employee demonstrates the use of proper safety techniques, equipment and devices and follows safety policies, procedures and plans.
JOB FUNCTIONS
1. Observes cardiac telemetry monitors for changes in heart rhythm.
PERFORMANCE STANDARDS :
- Consistently utilized Lead II lead placement for monitoring.
- Identifies and documents cardiac rhythm every 8 hours and documents rhythm changes as they occur with correct interpretation.
- Monitors all equipment every shift and documents 100% of the time.
- Responds to emergency patient situations appropriately and following department protocols.
- Notifies nurse of any cardiac changes.
2. Correctly uses and maintains proper function of Telemetry equipment.
PERFORMANCE STANDARDS :
- Correctly sets up new or existing patients 100% of the time.
- Obtains admission and discharge monitor strips on all Telemetry patients.
- Follows proper procedure for malfunctioning Telemetry monitors per hospital policy and procedure.
3. Participates in the admission and discharge processes.
PERFORMANCE STANDARDS :
- Communicates all pending admissions to the appropriate unit staff 100% of the time.
- Receives and assists patients and visitors to the unit in accordance with SHARE values.
- Accurately enters patient data into the Telemetry monitor, initiates patient record and notifies appropriate personnel within defined time lines.
- Ensures the appropriate department, within defined time lines and in accordance with policy, receives medical records.
4. Performs all other duties as assigned.
EXPERIENCE REQUIREMENTS
1-year health care setting preferred
1 year monitor technician experience preferred
EDUCATIONAL REQUIREMENTS
High School diploma or equivalent preferred
Completion of BRGMC EKG course or equivalent.
SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS
Computer skills and clerical skills
HIPAA REQUIREMENTS :
Maintains knowledge of and adherence to all applicable HIPAA regulations appropriate to Job Position including but not limited to : paper and electronic medical records with limitation to job function, patients demographics, medical records related to quality / data, information related to patient location and religious beliefs.
SAFETY REQUIREMENTS :
Maintains knowledge of and adherence to all applicable safety practices appropriate to Job Position including but not limited to : incident reporting, handles wastes, sharps and linens, PPE, hand washing, exposure control plans, environmental rounds to ensure safety, and clinical alarms for adol
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