D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. This position is ideal for individuals who thrive in a customer-focused environment and have a passion for helping others.
Responsibilities
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Assist customers with account management, order processing, and troubleshooting.
- Document customer interactions and maintain detailed records in the support system.
- Identify recurring issues and collaborate with team members to improve service processes.
- Follow up with customers to ensure their satisfaction and resolve any outstanding issues.
- Participate in training and development sessions to enhance product knowledge and customer service skills.
Qualifications
- High school diploma or equivalent required.
- 1+ year of experience in customer support or a related role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficient in using computer systems and software, including Microsoft Office Suite.
- Ability to work independently in a remote environment.
- Strong interpersonal skills and a customer-focused attitude.
Benefits
- Competitive hourly rate ($18 - $23 per hour) based on experience.
- Flexible work hours and a remote work environment.
- Opportunities for professional development and career advancement.
- Comprehensive health and wellness benefits.
Customer Service & Sales Support - REMOTE
Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose ...
Client Support Specialist - Virtual/Remote
The Client Fulfillment Specialist plays a crucial role in ensuring the timely and accurate fulfillment of client deliverables across multiple departments, including customer success, editorial, and research. Collaborate closely with the customer success team to ensure timely client outreach and fulf...
Remote Energy Efficiency Customer Support Specialist
You will support multiple programs using multiple platforms, providing a range of services, including customer service, visit scheduling, customer enrollment, program offering education, tech support, online support, and/or status updates. To join our team as an Energy Efficiency Customer Support Sp...
Customer Support Specialist (Remote)
D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. Document customer inter...
Customer Support Specialist
Customer Support Job responsibilities Includes:. Ability to work within the coverage requirements of the Customer Support department. Pleasant and articulate telephone personality and the ability to create rapport and deal constructively with customers over the phone. Remains calm in dealings with c...
Administrative Support Specialist (Remote)
D Aceto Services LLC is seeking a detail-oriented and proactive Administrative Support Specialist to join our remote team. In this role, you will provide comprehensive administrative support to various departments, ensuring smooth operations and efficient workflow. Support data entry and database ma...
Customer Service & Sales Support - REMOTE
Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose ...
Client Support Specialist - Virtual/Remote
The Client Fulfillment Specialist plays a crucial role in ensuring the timely and accurate fulfillment of client deliverables across multiple departments, including customer success, editorial, and research. Collaborate closely with the customer success team to ensure timely client outreach and fulf...
Customer Service Representative - State Farm Agent Team Member
As our Customer Service Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. Develop leads, schedule appointments, identify c...
Customer Service And Sales Support Representative
Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose ...