A company is looking for a Senior Product Manager, Customer Experience (CX).Key ResponsibilitiesBuild new customer support channels to enhance efficiency and satisfaction using tools and AIDevelop automation tools to assist customers and agents in resolving common issuesCollaborate with cross-functional teams to identify product gaps and create a CX roadmapRequired Qualifications5+ years of experience in scaling customer experience in fast-growing companiesStrong commitment to understanding and advocating for customer needsProficient in data analysis and defining clear goalsAbility to collaborate effectively with various teamsComfortable working in ambiguous, fast-paced environments
Senior Customer Success Manager
A company is looking for a Senior Customer Success Account Manager. ...
Senior Product Manager - AI
You have experience with customers, customer experience, and customer advocacy. As a Senior Product Manager at ECS, you will help lead the development of generative AI and data-driven products. Define precise product requirements for chatbots, interactive voice response agents, and embedded generati...
Senior Manager of Product Education
A company is looking for a Senior Manager, Product Education to develop and implement a vision for product learning. ...
Senior Product Innovation Manager-Beauty-San Fernando Valley
Our client is a rapidly growing beauty and personal care products company with a portfolio of brands sold in multiple channels of trade - and they are looking for a highly creative, innovative and detail-oriented Manager/Senior Manager of Product Innovation who can thrive in a fast-paced, entreprene...
Senior Staff Product Manager
A company is looking for a Senior Staff Product Manager, Search. ...
Senior Product Manager
Minimum of five years' experience in product management, preferably within a SaaS environment. Gong's AI-powered platform to new heights! We're looking for a tech-savvy innovator who's passionate about harnessing the power of conversational AI to transform how businesses understand and optimize thei...
Senior Product Manager, Digital Experience
Job Title: Senior Product Manager, Digital Experience. We’re seeking a colleague who is passionate about technology and experience design – with experience in digital products and a passion for animals – to help us modernize the experience for the tens of thousands of clients and clinicians in our h...
Senior Product Manager, Upstream, Critical Care
As Senior Product Manager, Upstream Marketing, you will be responsible for new product development and global launches of capital platform, as well as lifecycle management and sustaining activities of the capital portfolio. Minimum of 8 years of related experience working in marketing or healthcare ...
Senior Manager, Product Lifecycle
The Senior Manager Product Lifecycle will report to the Vice President of Product Strategy. The Blue Shield Strategic Solutions team defines the product offering strategy and roadmap across the enterprise portfolio. In this role you will operationalize and support a strategic product lifecycle acros...
Senior Informatics Product Manager
Understand the competitive landscape, initiate voice of customer (VOC) research and translate VOC into customer requirements and product scope as well as product roadmap and growth opportunities. Market landscaping and competitive intelligence, voice of customer research and translating VOC to custo...