Staff Product Manager, Commerce

Who We Are

When we say, the stuff dreams are made of, we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth.

Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves.

Here you are supported, here you are celebrated, here you can thrive.

About Us

WBD’s Streaming group is the global leader in providing innovative and immersive digital products and content for iconic brands.

We are working at the crossroads of technology, entertainment, and everyday utility. As content creators across the digital ecosystem, we leverage our technology to create immersive viewing and interactive experiences.

We tell engaging stories to millions of viewers, and we are looking for a Staff Product Manager to join the Subscription, Membership & Customer Lifecycle (SMCL) team within the Growth Product organization.

Position Summary

In 2023, the primary focus of the SMCL team was the initial launch of our flagship streaming service, Max, in the US. Throughout 2024, we’re focused on the international expansion of Max and developing new monetization capabilities to drive subscriber growth.

As a Staff Product Manager on the SMCL team working in the Commerce space : you’ll drive the strategy and execution of critical initiatives and you'll be thinking about how to grow our customer base and revenue in impactful ways.

Day-to-day, you’ll succeed by learning what’s worth doing that is simultaneously usable, valuable, and feasible, through utilizing product discovery and design thinking.

You’ll connect regularly with customers to become an expert on our audience and industry. You’ll lead and motivate a dedicated, cross-functional Agile team by communicating vision, authoring robust product requirements, and coordinating regularly and clearly with partners and stakeholders.

You have executive presence, and you’re comfortable sharing your work with senior leadership in a clear and concise manner.

As the ideal candidate, you’re a driven, passionate advocate for your customers and your business, with a sense of urgency to make things better wherever you are.

You’re have a strong point of view, but you’re open-minded and can admit when you’re wrong. Your teams love working with you and you lead through inspiration and motivation.

Responsibilities

Develop deep understanding of the customer, data, business, and industry, particularly in the Commerce space.

Set, articulate, and advocate product vision and strategy for all initiatives, and clearly communicate it up, down, and across the organization.

Define and build consensus on meaningful metrics for success for all initiatives.

Prioritize features and enhancements in the backlog.

Build and maintain product plans to create value for users and grow the business.

Author robust product requirements and build shared understanding and alignment with all stakeholders.

Discover opportunities worth pursuing through rapid experimentation via product discovery, A / B testing, and design thinking methods.

Identify and map customer goals, values and needs more than wants or table stakes .

Inform decisions with qualitative and quantitative data.

Ensure good communication and transparency by partnering with internal teams including editorial, marketing, advertising, business development, etc.

Coordinate with product peers and their teams to share learnings and ensure quality cross-platform experience.

Requirements

8+ years' experience as a Product Manager within a technology or digital organization.

Deep technical experience in the Commerce space, both with backend APIs / architecture and frontend client user flows and experiences.

TVE / Connected TV / mobile industry and domain experience.

Experience leading high profile, multi-faceted products and communicating initiatives across the organization (including senior leadership and stakeholders).

Experience delivering all phases of a project, including planning, design, development, and implementation.

Excellent problem solving, critical thinking, and analytical skills.

Excellent written and verbal communication skills, experience with c-suite presentations required.

Strong attention to detail and a high degree of follow-through.

A love of working closely with others.

Curiosity and a willingness to learn from mistakes and from others.

How We Get Things Done

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done.

You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us.

Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.