Credit Union - Member Solutions Representative

Qualstar Credit Union
Bothell, Washington, US
Full-time

About Qualstar :

Are you the right candidate for this opportunity Make sure to read the full description below.

Qualstar Credit Union is a growing, well-established, and financially strong not-for-profit organization. With 70,000 members and headquartered in Bothell, WA, our 130 employees proudly provide financial services to hardworking union members through their labor union association.

We have a long-standing tradition of valuing our staff at all levels, demonstrated by our exceptional employee satisfaction scores.

About Our Member Solutions Team :

Our Member Solutions Team is a small, diverse group that thrives on solving challenges and finding innovative ways to improve our members' financial well-being.

We handle the full spectrum of collections processes, including member engagement, bankruptcy management, repossessions, and partnerships with external agencies.

We take pride in working as a cohesive team while appreciating and embracing the unique talents each member brings.

Why Join Us?

At Qualstar, we offer a competitive benefits package designed to support your well-being and growth, including :

Organizational Stability & Purpose : Work for a financially strong, not-for-profit organization that prioritizes giving back to its members.

Health & Wellness : Comprehensive medical, dental, and vision insurance, plus generous paid vacation, sick leave, and up to eleven paid federal holidays.

Retirement Benefits : 401K contributions on your behalf, regardless of your own contributions, plus an additional match option.

Career Growth : Opportunities for internal advancement, with many of our managers having been promoted from within.

Work-Life Flexibility : Hybrid work options, free parking, and a headquarters location with great amenities, including a game room, quiet room, light workout equipment, bubble drink and latte maker, and access to nearby biking and walking trails.

Casual Work Environment : A business casual dress code, including jeans and tennis shoes, in a supportive, collaborative work atmosphere.

Our Ideal Candidate :

No prior collections experience is required! We are looking for someone with a passion for helping others and the drive to learn and grow in the role.

If you care about the positive impact credit unions have on the community and want to be part of a team that makes a difference, this may be the role for you! We will provide the training and resources to help you succeed in managing delinquent accounts with empathy and professionalism.

If we sound like the right fit for you, submit your application today!

Qualstar Credit Union is an Equal Opportunity Employer

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16 days ago
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