Administrative Coordinator - Insurance Services

Job Description

Become a champion for children's health with a career at CHA. We serve with purpose and passion to help 220 member children's hospitals improve kids' health and well-being.

Where You'll Work

This position is based in our Lenexa, Kansas office. We leverage a hybrid working model working three days in the office, two days optional remote work.

What You'll Do

The Insurance Services Coordinator manages the administrative activities of the Insurance Services division. This includes acting as a communications liaison, ensuring timely and accurate information exchange, managing daily project activities, and preparing necessary documents.

• Maintains Customer Relationship Management (CRM) system, including updating records, generating reports, and reconciling data.
• Assists with onboarding new member hospitals
• Monitors, requests, files, and archives Pharmacy Benefit Management (PBM) reports and updates plan changes and program adoption documents.
• Organizes meetings, including scheduling, agenda preparation, minute-taking, and post-meeting updates.
• Assists with commission backup retrieval and data, department expenses, audits, data entry, reporting, annual return, invoicing, research, and follow-up.
• Maintains proper licensure for agency and agents. Assists with department insurance licensing renewals and appointment paperwork and maintains current renewal listing to ensure timely renewal of all licenses.
• Manages operations of HR Benefits Forum meeting and coordinates the logistics for virtual and in-person meetings.
• Assists in developing and managing surveys using Qualtrics.
• Collaborates with Marketing & Communications to update marketing and website content

Experience and Skills

What You'll Bring to CHA

Any combination of education and experience providing the required skill and knowledge is qualifying.

• High school diploma or equivalent required. Additional education via college coursework or business school preferred.
• Minimum of 2 years' administrative experience directly supporting a team
• Knowledge of insurance Industry and / or employee benefits highly preferred
• Knowledge of financial / accounting basics preferred
• Excellent working knowledge of MC Office (must be adept in Excel), "live meeting" technology, Salesforce & FinancialForce, SharePoint, Teams, and Qualtrics.
• Project coordination skills such as the ability to manage and organize project and meetings efficiently, excellent follow-through and excellent proofing.
• Excellent grammar and proofreading skills
• Excellent written and oral communication skills
• Excellent organization skills; must be detail-oriented and thorough.
• Ability to use discretion and maintain confidentiality
• Ability to work effectively and professionally with all levels of employees, hospital personnel, and other external individuals.

Our Perks and Benefits :

• Competitive total compensation package
• Medical, dental and vision insurance
• Retirement Savings program with generous company contribution
• Hybrid working model
• Health Savings Account with company contribution
• Wellness program
• Paid time off and personal days
• 8 paid holidays
• Paid Parental Leave
• And more!

More About CHA

Diversity, Equity, and Inclusion

CHA is committed to advancing diversity, equity and inclusion within our organization, our membership, the care delivery of children's hospitals and their communities and through the federal policymaking environment.

With children's hospitals we strive to ensure organizational cultures where everyone feels valued and actively participates in the mission of our organizations.

Racism stands firmly in the way of improving children's health. We remain vigilant in our quest for a diverse and inclusive community and in standing against racism and discrimination wherever it exists.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, and protected veteran status, or disability status.