Summary
The sales representative is responsible to grow and develop the sales and margins of MSIs Tile product lines with the retailer / dealer network;
located within an assigned geographic territory.
Work Hours : Monday to Friday 08 : 00 AM to 05 : 00 PM
Seniority Level : Mid-Senior Level Employment Type : Full-time
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities :
- Establish and foster strong relationships with existing and prospective customers within designated territories, focusing on retailer and dealer networks, to drive sales and promote our flooring and countertop products.
- Provide product knowledge and training to store personnel, enabling them to effectively present products and negotiate with consumers
- Understand the company's products, market competition, and strategies to position products advantageously.
- Manage displays, samples, and selling tools for customer availability.
- Consult with dealers on retail pricing, advertising, promotions, and ROI, leveraging understanding of retail business financials.
- Quote prices, discuss credit terms and prepare sales contracts for customer orders
- Estimate delivery dates for customers based on the company's delivery schedules
- Analyze sales reports to identify opportunities with current and potential customers.
- Utilize marketing tools such as catalogs, brochures, and vendor collateral to expand territory reach and promote company products.
- Research and analyze customer needs and demands on the basis of market trends.
- Resolve customer claims / problems related to deliveries, returns, and credits.
- Attend trade shows throughout the year as required
- Travel 40% - 80% locally, occasionally nationally and / or internationally.
- Perform additional duties as required.
Additionally the candidate must meet the following Education and Experience requirements :
- Bachelors Degree required
- Two (2) plus years experience in channel distribution sales
- Minimum of 2 years of related industry experience; natural stone, slab or hard flooring industries.
- Strong math skills for calculations related to discounts, interest, commissions, percentages, area, and volume.
- Ability to provide effective solutions for customers.
- Results-oriented with the ability to work independently and within a team.
- Intermediate computer proficiency.
- Valid drivers license.
- Excellent sales and negotiation skills
- Strong communication and interpersonal skills.
- Confidence and motivation to work toward targets
- Good organizational and time management skills
- Ability to work well alone or within a team
- Demonstrated problem-solving aptitude.
- Resilience to deal with customers who turn you down
- Bilingual in Spanish is a plus
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