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Banking Customer Advocate

VirtualVocations
Tamarac, Florida, United States
Full-time

A company is looking for a Banking Customer Advocate 1 (Contact Center Representative).Key Responsibilities : Handle a large volume of inbound customer contacts and build positive relationshipsSupport customer requests for research and documentation, coordinating with internal teamsMeet daily qualitative and quantitative targets for service, productivity, and qualityRequired Qualifications : High School Degree or Equivalent2+ years of contact center experience and / or comparable banking experienceFinancial Services experience preferredExperience with Salesforce or comparable CRMWorking proficiency in the Spanish language is a plus

1 day ago
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