Medical Assistant

Medical Assistant

Assists medical providers in providing quality care by collecting accurate information and all necessary vitals. Serves as a point of contact between the provider and patient through follow-up phone calls and prescription refills. Assures that patient care areas are cleaned and stocked for patient care. Conducts weekly inventories of assigned treatment / exam rooms. Assists in serving unscheduled patients and non-provider visits. Performs and documents laboratory tests and applicable quality control. Coordinates patient referrals and maintains a referral log. Administers and documents immunizations.

Responsibilities :

• Performs & documents laboratory quality control to include actions taken for out-of-range or unexpected values
• Complies with VFC eligibility guidelines
• Adheres to Universal Precautions and Biohazard waste guidelines
• Assures rooms are stocked with medical supplies for each visit. Turns in weekly inventory to center manager
• Understands & Adheres to Standing Orders
• Uses USIIS in efforts to improve Immunization rates
• Understands and follows ACIP Immunization guidelines
• Uses two patient identifiers during any patient interaction
• Accurately completes MA visit Encounters with all pertinent billing information entered correctly
• Documentation of patient visits meets MTCHC charting protocols (CC, Social, family history, medical history, surgical history, hospitalizations, etc.)
• Reviews current medications during each office visit
• Tracks referrals / Diagnostic imaging to ensure timely return of results / notes
• Tracks lab results to ensure return in a timely manner
• Sends out labs accurately by attaching ICD-9 / ICD-10 codes and pertinent billing information. Processes specimens correctly
• Correctly scans and attaches documents into ECW, attaching orders appropriately
• Obtains and documents vitals accurately and completely
• Responds to Telephone Encounters in a timely manner. Documentation is clear and complete
• Other Duties as assigned

Minimum Qualifications :

Other Skills : Ability to effectively communicate verbally and written in English and Spanish. Demonstrates ability to relate well with others in a team based environment, works quickly and accurately under pressure, and has the ability to learn computer skills. Proficient in MS Outlook, Word, and Excel.