Description
JOB SUMMARY
This job is responsible for configuring, rolling out, and supporting the assigned Willow IP Epic application(s). Responsibilities include business / systems analysis, requirements definition and documentation, system design, and problem resolution.
The analyst communicates with system end-users to understand issues and implement solutions.
ESSENTIAL RESPONSIBILITIES
- Plans, designs / builds, tests, implements, and supports the needs of Willow IP Epic software.
- Analyzes and determines system requirements and specifications. Performs and documents workflow analysis while evaluating user experience.
Supports and maintains environments or applications using domain knowledge. Creates and maintains documentation and training materials regarding the implementation of applications.
Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows.
Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies.
Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.
- Contributes to and manages small to medium projects independently. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
- Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation.
EXPERIENCE
Required
3 years of systems administration experience within one or more Epic modules.
Preferred
3 years of experience in the healthcare industry
SKILLS
- Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity
- Excellent customer service skills
- Uses critical thinking skills for assigned tasks
- Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork.
- Strong organizational skills in managing priorities
- Demonstrates knowledge of project management principles as they relate to assigned tasks
EDUCATION
Required
Associates
Substitutions
2 years of relevant work experience in lieu of an Associate's Degree
Preferred
Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience.
LICENSES or CERTIFICATIONS
Required
Epic Application Certification within 6 months.
Preferred
Epic Willow Inpatient Certification
Pay Range Minimum : $57,700.00
$57,700.00
Pay Range Maximum : $106,700.00
$106,700.00
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation / gender identity or any other category protected by applicable federal, state or local law.
Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation / gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled / Sexual Orientation / Gender Identity ()
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please contact HR Services Online at
Epic Systems Analyst - Willow IP
This job is responsible for configuring, rolling out, and supporting the assigned Willow IP Epic application(s). Plans, designs/builds, tests, implements, and supports the needs of Willow IP Epic software. Using knowledge of Epic, configures changes within the Epic environments to provide standardiz...
Epic Systems Analyst
Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. This job is responsible for configuring, rolling out, and supporting the assigned Epic application(s). Responsibilities include business/systems analysis, requirements definitio...
Business Analyst III
JobPosting","title":"Business Analyst III","datePosted":"2024-08-30T00:00:00","validThrough":null,"description":"How You'll Make a Difference\nYou will use your extensive knowledge of and vast experience with business analysis principles, practices, concepts, and theories. What You'll Bring to the R...
Project Manager
The Project Manager requires an individual with strong leadership, communication and analytical skills who is an expert in project management. This position is responsible for the coordination and completion of projects and oversees all aspects of projects, sets deadlines, assigns responsibilities, ...
Physical and Occupational Therapy Specialists *Training Provided*
When you enlist into the Army as a Physical and Occupational Therapy Specialist, you become a part of a team of Soldiers. The physical therapy specialist, under the direction of a physical therapist and following medical referral, supervises or administers physical therapy to decrease physical disab...
Data Conversion Analyst
Proven ability in a data analysis role. Excellent analysis skills, preferably data analysis skills, are required. Should have proven general experience programming languages and relational databases. ...
Project Manager
Information Technology Project Manager. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members. The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, a...
Field Marketing Specialist
Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace. ...
Business Systems Analyst, Internal Reservations Products
Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges. Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greates...
Senior Analyst, Application Development
CVS Health company, is hiring for the following role in Woonsocket, RI: Senior Analyst, Application Development to design and develop enterprise software applications and platforms. Duties include: develop and maintain store and central applications to support inventory replenishment across the CVS ...