Talent.com
Quality Analyst Processing Expert

Quality Analyst Processing Expert

Corebridge FinancialHouston, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Pension Service Department Role

At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.

We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life :

  • We are stronger as one : We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
  • We deliver on commitments : We are accountable, empower each other and go above and beyond for our stakeholders.
  • We learn, improve and innovate : We get better each day by challenging the status quo and equipping ourselves for the future.
  • We are inclusive : We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

Responsibilities

As part of our pensions service department, you will help provide personalized and professional service to participants of over 700 pension plans. This may include quality-reviewing work completed by others, serving as a team resource for the handling of complex or escalated issues, processing business transactions, and performing various accounting and data collection functions. Will help deliver outstanding customer support through procedure adherence and performance. May also provide project support and / or function in a training capacity.

  • Perform quality reviews of transactions processed within the department
  • Monitor unit processing volumes and workflows; ensure quality standards are met
  • Highlight to management potential problems, trends, and training needs discovered through quality reviews
  • Review and process Power of Attorney and Guardianship requests
  • Review divorce decrees and QDRO documents that impact participants' pension benefits, provide suggestions for revised language (if necessary), and work with Underwriting and Legal departments to finalize QDRO documents with clients
  • Process outgoing wires and incoming premium transactions ensuring all financial transactions are properly recorded
  • Perform BlackLine reconciliations for key accounts and manage suspense aging
  • Submit and process EFT reclaim requests and perform research on EFT deposits
  • Work with Accounting Operations to resolve any payment issues that arise
  • Communicate with internal and external clients to collect information and expedite processing
  • Support internal and external audits through data collection, analysis, and reporting
  • Help drive continuous improvement by making enhancement recommendations for existing workflows & procedures
  • Other duties and responsibilities, as assigned
  • Skills and Qualifications

  • College degree preferred
  • Experience : 5-10 years' experience in insurance or financial customer service, preferably with experience in deferred and / or immediate annuity products
  • Attention to detail and accuracy
  • Excellent written and oral communication skills
  • Good problem solving and analytical skills
  • Conflict resolution skills
  • Strong customer and team orientation
  • Ability to work independently with minimal supervision
  • Good sense of judgement
  • Proficient in Microsoft Office products
  • Compensation

    The anticipated salary range for this position is $58,000 - $60,000 at the commencement of employment. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered will ultimately be dependent on multiple factors, which may include the candidate's geographic location, skills, experience and other qualifications.

    In addition, the position is eligible for a discretionary bonus in accordance with the terms of the applicable incentive plan.

    Corebridge also offers a range of competitive benefits as part of the total compensation package, as detailed below.

  • Health and Wellness : We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
  • Retirement Savings : We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
  • Employee Assistance Program : Confidential counseling services and resources are available to all employees.
  • Matching charitable donations : Corebridge matches donations to tax-exempt organizations 1 : 1, up to $5,000.
  • Volunteer Time Off : Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
  • Paid Time Off : Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.
  • Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.

    Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability.

    serp_jobs.job_alerts.create_a_job

    Quality Analyst • Houston, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Epic Beaker CP Analyst

    Epic Beaker CP Analyst

    MedasourceHouston, TX, US
    serp_jobs.job_card.full_time
    Title : Certified Epic Beaker CP Analyst – Microbiology & Data Innovation.Location : Fully Remote with quarterly travel required. We are seeking a Certified Epic Beaker Clinical Pathology (C...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    QC Analyst II

    QC Analyst II

    Sunrise SystemsHouston, Texas, United States
    serp_jobs.job_card.temporary
    serp_jobs.filters_job_card.quick_apply
    Duration : 6+ Month Contract (Possible extension based on work performance).Performs Quality Control assays for product release of cell therapy products and Stability Studies.Maintain data and follo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    QC Micro EM Analyst II

    QC Micro EM Analyst II

    Sunrise SystemsHouston, Texas, United States
    serp_jobs.job_card.temporary
    serp_jobs.filters_job_card.quick_apply
    Job Title : QC Micro EM Analyst II.Contract (Possible extension based on work performance).Must be available to train on the 1st shift M-F 1st for the first few weeks. This role supports the Quality ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Quality Assurance Technician

    Quality Assurance Technician

    VAM USAHouston, TX, US
    serp_jobs.job_card.full_time
    The QA Technician is responsible for assisting with product reclamation and re-allocation of Vallourec Star, controlled material located on the facility premises. Duties include evaluation and dispo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    QC Coordinator I

    QC Coordinator I

    Sunrise SystemsHouston, Texas, United States
    serp_jobs.job_card.temporary
    serp_jobs.filters_job_card.quick_apply
    Responsible for receipt, transfer, storage maintenance and inventories of samples received for QC, including but not limited to raw materials, stability, in-process samples and lot release.Perform ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Compliance Technician

    Compliance Technician

    The HT GroupBaytown, TX, US
    serp_jobs.job_card.temporary
    The HT Group is seeking a .Contract Compliance Technician.Must be able to work on site - .The schedule will be Monday-Thursday or Monday-Friday, with a possible 7am start time (to be...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Quality Coordinator

    Quality Coordinator

    Townsen Memorial HospitalHouston, TX, US
    serp_jobs.job_card.full_time
    Quality Coordinator Opportunity At Townsen Memorial Hospital.We're excited to announce the opening of our brand-new, state-of-the-art hospital, designed to deliver exceptional care and innovation i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Specialist Quality & Development-1

    Specialist Quality & Development-1

    Academy Sports and OutdoorsKaty, TX, US
    serp_jobs.job_card.full_time
    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. High School diploma or equivalent required.Minimum 2 years of customer ser...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    QC Lead Analyst

    QC Lead Analyst

    Cellipont BioservicesThe Woodlands, TX, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Cellipont Bioservices is growing, and we are looking for a.Cellipont and its clients to the next level.CDMO for manufacturing cell therapies. The QC Lead Analyst will be responsible for routine test...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    QUALITY CONTROL SPECIALIST

    QUALITY CONTROL SPECIALIST

    College of Health Care ProfessionsHouston, TX, US
    serp_jobs.job_card.full_time
    Quality Control Specialist Financial Aid.The College of Health Care Professions (CHCP) prepares students for successful careers in healthcare. We value innovation, compassion, accountability, respe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    QMS Auditor

    QMS Auditor

    Foxconn Industrial InternetHouston, TX, US
    serp_jobs.job_card.full_time
    Integrated Management System (IMS) Support Specialist.This position is responsible for supporting the Integrated Management System (IMS), process improvement plans, key metrics, and hosting interna...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Quality Assurance Specialist

    Call Center Quality Assurance Specialist

    Beacon MobilityHouston, TX, US
    serp_jobs.job_card.full_time
    Adroit Advanced Technologies, Inc.Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. Assist with the development, ana...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Vehicle Condition Inspector

    Vehicle Condition Inspector

    Acv AuctionsSpring, Texas, US
    serp_jobs.job_card.part_time
    If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and lea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Coordinator, Quality

    Coordinator, Quality

    Venture Global LNGHouston, TX, US
    serp_jobs.job_card.full_time
    Venture Global LNG ("Venture Global") is a long-term, low-cost provider of American-produced liquefied natural gas.The company's two Louisiana-based export projects service the global demand for No...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Specialist, Quality Assurance

    Senior Specialist, Quality Assurance

    Cardinal HealthHouston, TX, US
    serp_jobs.job_card.full_time
    Senior Specialist, Quality Assurance.Typically, Monday Friday between either 1 : 00 am -11 : 00 am or 4 : 00 am- 1 : 00 pm and every other Saturday. Quality Assurance contributes to Cardinal Health by deve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Quality Assurance Specialist III

    Quality Assurance Specialist III

    BCS TalentHouston, TX, US
    serp_jobs.job_card.full_time
    Integrity Report Qa / Qc Advisor.Position Summary : We are seeking a detail-oriented and experienced Integrity Report QA / QC Advisor to support two essential pipeline integrity programs : Inline Inspect...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    QA / QC CWI-Austin Industrial - (Pasadena, TX)

    QA / QC CWI-Austin Industrial - (Pasadena, TX)

    Austin ExternalPasadena, TX, US
    serp_jobs.job_card.full_time
    Summary : Ensures welding work is safe and ready to function as part of the structure or device it is a part of.This role is vital in ensuring that safety regulations are followed and that welders a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Quality Assuarance

    Quality Assuarance

    TradeJobsWorkForce77072 Houston, TX, US
    serp_jobs.job_card.full_time
    Quality Assurance Job Duties : Assures consistent quality of production by developing and enforcing g...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30