Inside Sales Representative

Inside Sales Representative

Location : Redwood City, CA - Filling industrial

Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.

How will you CONTRIBUTE and GROW?

Sells industrial, medical and specialty gases, welding equipment, power and hand tools, paint and other supplies to customers.

Advises customer on tools, hardware, and materials needed, and procedure to follow to complete tasks customer wishes to perform.

Informs customer about quality of tools, hardware and equipment, and demonstrates use. Arranges for delivery of cylinders and hard goods by performing the following :

• Responsible for adherence to company policies including safety and the use of personal protective equipment.
• Provides excellent customer service to both internal and external customers.
• Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
• Order entry, process cash, and charge orders; assist with reconciliation of cash and bank deposits.
• Communicates by phone, e-mail, and in person with customers, sales staff, store managers, and others, inquiring about and providing information on cost, ordering and delivery times, etc.
• Develop outgoing call strategy and make outgoing calls to support sales growth for the branch.
• Obtains or transfers merchandise requested by customers to and from other locations.
• Answers customer questions concerning location, price, and use of merchandise.
• Totals price and tax on merchandise purchased by customers using computer, calculator, and / or paper and pencil to prepare invoice.

Accepts payment and makes changes for customer purchases. Wraps or bags merchandise for customers and assists in loading and unloading cylinders.

• Arranges with customer and location for delivery of cylinder and hard goods.
• Maintains neat, clean, and professional personal appearance.
• Coordinates with the purchasing department any product shortages or outages.
• Maintains a positive work atmosphere by acting and communicating in a manner so that you get along with customers, vendors, co-workers, and management.
• Ensures all administrative and accounting-related procedures are strictly observed.
• Stocks shelves, warehouse, counters, and tables with merchandise, and maintains showroom displays.
• All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.

Are you a MATCH?

To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or abilities required.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Required Education :

A high school degree or the equivalent preferred, with one to three years of related experience and / or training or equivalent combination of education and experience.

Required Length and Type of Experience :

• Minimum of one to three years of experience in industrial retail, inside sales, customer service, and / or inventory control-related positions.
• A detailed understanding of SAP and PROS functionalities is preferred.

Knowledge, Skills, and Abilities (KSA’s) :

• Ability to handle cash transactions accurately.
• Ability to communicate via phone, email, or in person with customers, sales staff, Branch Manager, and all the other branch personnel.

Must be able to work with a wide variety of people with different personalities and backgrounds.

• Basic computer skills (i.e. Google Suite).
• Ability to work independently and under some pressure to meet deadlines.
• May be required to operate a forklift in the warehouse.
• Ability to read and comprehend safety data sheets.
• Must be able to work occasional overtime, when necessary.
• Must be able to operate in a drug-free workplace.

Compensation and Benefits :

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program for dependent children.

Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic.

Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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