Senior Software Engineer-Splunk

Humana Senior Software Engineer-Splunk Concord, New Hampshire

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The following information aims to provide potential candidates with a better understanding of the requirements for this role.

Humana IT Enterprise Observability engineering team is looking for a well-versed and experienced Senior Software Engineer-Splunk.

As a Senior Engineer, you should be proficient and hands-on within Splunk AWS; editing and maintaining Splunk configuration files and apps.

You will provide support for the full system engineering life-cycle, handle troubleshooting, work with vendors on open requests / tickets, and work in an Agile environment with enterprise change management / control systems.

Our engineers serve as experts for metrics, events, logs, and traces solutions that meet our enterprise needs.

Key Responsibilities :

• Support and improve the company’s Splunk installation.
• Maintain Splunk configuration files and apps.
• Provide support for the full system engineering life-cycle.
• Ensure software is developed to meet functional, non-functional, and compliance requirements.
• Code solutions and perform unit testing.
• Ensure the solution can be integrated successfully into the overall application / system with clear, robust, and well-tested interfaces.
• Provide engineering and administration in supporting complex and large Splunk environments consisting of search heads, indexers, deployment servers, heavy / universal forwarders, etc.
• System performance and optimization.
• Collaborate and be the Splunk subject matter expert for Enterprise Observability Splunk Cloud Platform.
• Work in partnership with Enterprise Security, Site Reliability Engineering, and IT Operations teams.
• Perform troubleshooting, work through complex requirements / solutions, and provide assistance / coaching with the creation of Splunk search queries and dashboards.

Required Qualifications :

• Associates degree and minimum 7 years of experience as a Splunk Engineer, 10 years of experience in lieu of a degree.
• 6+ years of experience administering Splunk in distributed deployments.
• Subject Matter Expert in Splunk and AWS Cloud Platforms.
• 6+ years of experience in creating Splunk search queries and dashboards.
• 4+ years of experience in supporting complex and large Splunk environments.
• 4+ years of experience configuring and maintaining the tool in a multi-tenant environment.
• 4+ years of experience with Splunk performing systems administration, including installation, configuration, monitoring system performance and availability, upgrades, and troubleshooting.
• Subject Matter Expert in developing log ingestion and aggregation strategies per Splunk best practices.
• Subject Matter Expert at data onboarding activities including routing, parsing, and normalizing events to the Splunk Common Information Model (CIM).
• 4+ years of experience with Splunk Common Information Model (CIM) and Enterprise Analytics.
• Splunk Certified Core PowerUser.
• Splunk Certified Enterprise Admin.
• Excellent written and verbal communication skills, ability to work closely with multiple customers, manage expectations, and track engagement scope.
• Must be a self-starter, autonomously prioritize and successfully deliver results.

Preferred Qualifications :

• Bachelor's Degree.
• Previously worked in highly regulated industries (Healthcare, Banking, Cybersecurity).

Additional Information :

Solid understanding of operations, technology, communications, and processes. Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Experience with interconnected, heterogeneous systems. Strong understanding of industry standards and technologies.

Why Humana :

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security both today and in the future, including :

• Paid time off, holidays, volunteer time, and jury duty pay.
• Recognition pay.
• 401(k) retirement savings plan with employer match.
• Tuition assistance.
• Parental and caregiver leave.
• Employee charity matching program.
• Network Resource Groups (NRGs).

Work-At-Home Requirements :

To ensure Home or Hybrid Home / Office employees’ ability to work effectively, the self-provided internet service must meet the following criteria :

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular, and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home / Office employees with telephone equipment appropriate to meet the business requirements for their position / job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format :

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability.

HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Social Security Task :

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file.

When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.

This is a remote position.

Must be able to work EST hours.

There could be occasional deployment evening calls where the engineer will need to be available at 11pm EST for deployments.

Scheduled Weekly Hours :

Pay Range :

The compensation range below reflects a good faith estimate of starting base pay for full-time (40 hours per week) employment at the time of posting.

The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job-related skills, knowledge, experience, education, certifications, etc.

$104,800 - $144,300 per year

This job is eligible for a bonus incentive plan based upon company and / or individual performance.

Description of Benefits :

Humana, Inc. and its affiliated subsidiaries (collectively, Humana ) offers competitive benefits that support whole-person well-being.

Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.

Among our benefits, Humana provides medical, dental, and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance, and many other opportunities.

About Us :

Humana Inc. (NYSE : HUM) is committed to putting health first for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it.

These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer :

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status.

It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status, and to base all employment decisions only on valid job requirements.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or religion.

We also provide free language interpreter services. See our accessibility resources.

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