Job Overview :
The Patient Access Representative position plays a key role in the health
system and in providing excellent customer service while ensuring timely
throughput and capturing all necessary data timely. The Patient Access
Representative is responsible to greet all patients in a timely and friendly
manner. A core function of this position is to ensure that all customers,
external and internal, are treated with the highest level of respect. The
Patient Access Representative is to provide a safe and secure environment for
the patient during the registration process. Clearly review and communicate
all forms and obtain required signatures for services provided. The Patient
Access Representative ensures accuracy and thoroughness in collecting and
documentation of the patient s demographic and insurance information, and
utilizes the technology available to complete the registration.
Qualifications : Required :
Required :
High School Diploma required
Preferred :
- Customer service experience
- Patient Access experience preferred
- Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
- Medical terminology and computer skills
Scheduling Requirements :
Full Time Day - Rotating Weekends and Holidays
Essential Functions :
Responsible to collect co-payments, issues receipts for patients, and reconciles the daily cash within the PFS Department.
Directly collects from the patientsfamilies
Please Note : The first-round interview for this position is a digital, on
demand interview through the HireVue platform. Click the hyperlinks here to
learn more about the RWJBarnabas Health hiring
process (https : www.rwjbh.orgcareersour-hiring-process
https : www.rwjbh.orgcareersour-hiring-process) and digital, on-demand
interviews (https : www.rwjbh.orgcareersour-hiring-processdigital-video-
interviewing https : www.rwjbh.orgcareersour-hiring-processdigital-video-
interviewing). While there is no deadline, we strongly recommend completing
the interview as soon as possible after receiving an invitation. Things move
quickly and we may on occasion close applications earlier than anticipated due
to large candidate numbers. We don t want to miss meeting you for a great
opportunity! Be sure to check your spam and junk folders in email as well!
Benefits and Perks :
At RWJBarnabas Health, our market-competitive Total Rewards package provides
comprehensive benefits and resources to support our employees physical,
emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health CareDependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-
centered,
high-quality academic medicine in a compassionate and equitable manner, while
delivering
a best-in-class work experience to every member of the team. We honor and
appreciate the privilege of creating and sustaining healthier communities, one
person and one community at a time. As the leading academic health system in
New Jersey, we advance innovative strategies in high-quality patient care,
education, and research to address both the clinical and social determinants
of health.
RWJBarnabas Health aims to truly make a unique impact in local communities
throughout New Jersey. From vastly improving the health of local residents to
creating educational and career opportunities, this combination greatly
benefits the state. We understand the growing and evolving needs of residents
in New Jersey whether that be enhancing the coordination for treating complex
health conditions or improving community health through local programs and
education.
Equal Opportunity Employer
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