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Back Office Associate

Hilldun Corporation
New York, NY, United States
Full-time

Hilldun Corporation is a leading factoring and finance company in the fashion industry. With a rich history and a strong commitment to serving our clients, we provide innovative financial solutions that support businesses in the fashion sector.

Our company is known for its dedication to excellence, forward-thinking approach, and a team of professionals who are passionate about the fashion industry.

Job Description :

Our company is currently seeking a Back Office Associate to join our team! Full training will be given on our custom systems upon hire.

Essential Functions / Responsibilities

  • Proactively meet with clients to provide needs analysis to ensure clients satisfaction on a weekly basis.
  • Partial Back Office / Prepayment Collections :
  • Review client orders and reach out for prepayments for all declined and prepaid orders.
  • Contact customers to obtain prepayments up to 5 attempts.
  • Process and finalize prepayments / deposits and credit card authorizations.
  • Apply Prepayments to invoices.
  • Process credit memos and refunds as requested by the client.
  • Become the liaison between the client and customer.
  • Work with other Hilldun departments to ensure client satisfaction and streamlining of services.

Required Knowledge / Qualifications

  • 1 to 3 years Luxury Wholesale or Retail Experience Preferred
  • Must have excellent communication and client relations skills.
  • 6 days ago
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