Purpose :
Mixes and serves alcoholic and non-alcoholic drinks to patrons of bar and service staff following standard recipes or procedures.
Key Responsibilities :
- Mix ingredients to prepare drinks, serve draft & bottled beer, wine, and liquor according to procedure / recipe and restaurant specifications
- Greet guests within one minute of being seated
- Work in a team environment and communicate well with guests and fellow Team Members
- Introduce yourself by name and provide great salesmanship thru suggestive selling
- Serve the guests food and beverages in a courteous and timely manner
- Provide responsible alcohol service adhering to the company policies and state and local regulations
- Ring in orders correctly and in a timely fashion to allow appropriate ticket times
- Seat guests and answer the phone when Host staff not present or available
- Pre-bus tables in your section and surrounding sections. Abide by full hands in and full hands out mentality
- Run food, refill beverages and complete running side work throughout the shift
- Perform correct and timely cash outs for guests
- Bus and reset tables in a timely fashion in compliance with trained timing specifications
- General cleanliness i.e. floors, restrooms, doors and windows
- Complete side work duties
- Observe guests and report any concerns or complaints to Management prior to the guest leaving
- Give sincere final greetings to guests and invite them to return
Physical requirements :
- 100% Ability to communicate clearly in English
- 100% Walk and stand for long periods of time ( 6-8 hours)
- 80% Reach, bend, stoop, wipe and lift up to 60 lbs.
- 50% Rate cash register and / or POS / TMX system and makes correct change.
Qualifications :
- Must be 18 years old to serve alcohol or as state regulations dictate
- Must have friendly and outgoing personality and demeanor
- Must be a problem solver and have the ability to keep calm under pressure
- Able to multitask and stay organized in a fast paced environment
- Able to perform physical requirements
Note : This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
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