We work hand-in-hand with charitable organizations to raise awareness of their programs and make a positive impact in the community.
If you're passionate about contributing to meaningful causes, we have an immediate opportunity for a Customer Care Representative to join our growing team.
As a Customer Care Representative, you'll be the first point of contact for the Fundraising and Marketing & Communications teams.
Your main responsibilities will include processing donations, maintaining the database, and delivering high levels of customer care.
Additionally, you will collaborate with the Supporter Relations Manager to provide support on various tasks within the department.
Key Responsibilities :
- Be the first point of contact for all external and internal fundraising inquiries
- Provide high-standard customer care, ensuring consistent thanking and acknowledgement of donors
- Collaborate with management and the communications team for accurate and engaging donor communications
- Support fundraising and promotional events, including planning, logistics, and on-the-day assistance
- Maintain the donor database, providing internal training and support for accurate data inputting
- Administer data inputting, amendments, run reports, and create data queries as necessary
- Support the fundraising team in prioritizing tasks and meeting deadlines
- Stay updated with fundraising initiatives and news across all sectors
- Introduce new ideas and initiatives into the role while taking ownership of work
Desired Attributes :
- Enthusiasm and drive for fundraising for a great cause (experience is desirable but not required)
- Strong attention to detail and focus on accuracy
- Energetic, creative, and can-do approach
- Good problem-solving skills
- Engaging personal skills
- Strong written and verbal communication skills
Customer Care Representative
A company is looking for a Customer Care Representative. ...
Customer Care Representative
Are you passionate about customer service and the opportunity to help people?. Our Core Principles are I-CARE. Answering busy phones, immediately handling customer requests, handling inbound sales calls, and explaining and selling services over the phone. Due to our constant growth and need to hire,...
Customer Care Representative Remote Ontario Canada
A company is looking for a Customer Care Representative in Ontario, Canada. ...
Customer Service / Care Representative
Customer Service / Care Representative**. Langley We are a rapidly growing Marketing/Consulting firm and currently, we are seeking individuals who want to provide superior customer service to our major client, TELUS Communications. We provide a full paid training program and many career growth oppo...
Customer Care Representative
The Customer Care Agent is responsible for answering any questions related to Safelite’s National Lifetime Warranty, addressing any customer service issues and assist in resolving any escalated customer issues, which tend to be complex and high stress in nature. The Customer Care Agent is an importa...
Technical Customer Care Representative I (Entry-Level)
TECHNICAL CUSTOMER CARE REPRESENTATIVE I (ENTRY-LEVEL). We are looking for customer care representatives who enjoys tech support in support of an internet service provider (ISP). MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, includi...
U-Box Customer Care Representative (CDL)
Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care Representative (CCR; local delivery driver). U-Box Customer Care Driver Responsibilities:. As a CCR, you will be responsible for U-Box containers and ensuring that custo...
Customer Care Representative
If you're passionate about contributing to meaningful causes, we have an immediate opportunity for a Customer Care Representative to join our growing team. As a Customer Care Representative, you'll be the first point of contact for the Fundraising and Marketing & Communications teams. Your main ...
Technical Customer Care Representative I (Entry-Level)
TECHNICAL CUSTOMER CARE REPRESENTATIVE I (ENTRY-LEVEL). We are looking for customer care representatives who enjoys tech support in support of an internet service provider (ISP). MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, includi...
Call Center Representative
Our client is looking for a call center representative that will sit 100% onsite in Reston, VA. ...