Customer Success Manager - Remote
Magic United States
Date Posted : 23 May, 2023
Work Location : Washington, DC, United States
Salary Offered : $1200 $1500 yearly
Job Type : Full Time
Experience Required : 3+ years
Remote Work : Yes
Stock Options : No
Vacancies : 1 available
About Magic : We are a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more.
With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.
Why this role exists : The Customer Success Manager for Magic Dedicated Product will manage the client relationship with multiple assistants, aiming to understand their core needs, address business pain points, and build trust and product knowledge.
This role will ensure that client needs are met, assess the capacity of their current assistants, and identify ways to supplement their requirements with the Dedicated product.
Interested candidates must :
- Have at least 3 years of prior experience in account management, relationship management, or customer success.
- Have a proven ability to meet or exceed revenue and retention goals.
- Have experience working with B2B clients, preferably within the US.
- Have experience dealing with C+-level clients.
- Be proficient in using CRM software such as HubSpot.
- Have a Bachelor's Degree in any course.
To set your expectations :
- Work schedule is between 10pm to 10am Philippine time, 5 days / week.
- Salary budget is Php70k-100k per month.
- Full-time regular position with government benefits.
- PTO credits and HMO coverage available upon regularization.
- 100% remote position with provided office equipment.
Read on the full job description and apply through this link : https : / / apply.workable.com / magicrecruitment / j / EABAB23F9B /
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
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Remote working / work at home options are available for this role.
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