Program Data Analyst

Job Location : Corporate Headquarters - Santa Clara, CA

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.

Position Type : Full Time

Salary Range : $75,000.00 - $100,000.00 Salary / year

Job Shift : Day

Job Category : Nonprofit - Social Services

Description

About Us : LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula.

Our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency.

LifeMoves operates over 15 major sites from San Jose to Daly City.

Culture : LifeMoves staff are dedicated to serving our community. A culture of collaboration and innovation provides a thriving and successful environment for all.

We foster personal growth through ongoing investment in the professional development of our staff.

Position Summary : The Senior Program Data Analyst reports to the Director of Data, Reporting & Data Compliance. The Analyst is responsible for program performance reporting, including data mining and analysis, explaining variances, and providing ongoing data and reporting support to program staff and data system users.

Primary Duties :

Reporting & Statistics :

• Utilizing Voyage, Clarity and other data sources, conduct analyses regarding the efficacy of LifeMoves’ programs.
• Develop and report on internal metrics and Key Process Indicators.
• Create reports on client demographics and program performance.
• Submit statistics to Finance, Development, and others as requested.
• Work with Program Directors to ensure all programmatic components of reports are submitted in a timely manner.

Evaluation & Analysis :

• Prepare monthly, quarterly and annual statistical reports for all programs.
• Work with the Management and Program Directors to improve data collection and evaluate program efficacy.
• Monitor and follow up with data quality issues.

Database Training & Management :

• Assist in training staff on Salesforce.com database changes.
• Manage users and user roles.
• Assist in the design & architecture of complex data systems.

Compliance :

• Keep track of changes to reporting and data collection requirements.
• Review and reinforce contract regulations.

Other duties and responsibilities :

• Create and maintain process documentation for key business processes.
• Perform other related duties and departmental coverage as assigned.
• Participate in regularly scheduled meetings.
• Attend and represent the agency at meetings with community stakeholders.

Position Qualifications

• Bachelor’s degree from an accredited university or college required.
• Minimum of two years of Data Analyst experience.
• Experience working in data analysis or statistics.
• Experience working in a non-profit agency.
• Strong analytical and critical thinking skills.
• Strong organization and prioritization skills.
• Ability to collaborate and work as part of a team.
• Attention to detail and strong follow through.
• Advanced skills in Microsoft Excel and Word.
• Ability to work independently, meeting deadlines and customer expectations.
• Strong written and verbal communication skills.

We have a comprehensive benefits package, which includes Medical, Dental, Vision, Flex Spending Account, Dependent Care Reimbursement Account, Long-Term Disability, Life Insurance, 401K, etc.

LifeMoves is an Equal Opportunity Employer (EOE)

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