Social Media Manager

Job Overview

Pouch Marketing is a Provo-based digital marketing agency specializing in organic marketing services, including SEO, Content, Social Media, and Email.

Our focus on trust, transparency, and delivering long-term results for our clients has led to steady growth and retention in a time of uncertainty.

We are looking for a dedicated, full-time Social Media Manager to help us keep growing our organic social media offering.

This position will manage a small team of social media strategists and take the lead in client communication for larger accounts.

If you are driven and ambitious, Pouch Marketing is an excellent place to continue to grow in your career. Don’t hesitate to apply.

Compensation : $40,000 - $50,000 (DOE)

Responsibilities for Social Manager

• Manage a small but growing team of social strategists
• Lead social media strategy for all types of clients in Ecom, B2B, & tech / app industries
• Utilize ever-changing social best practices and familiarity with the organization's mission to inspire strategies and content creation
• Support social strategists on client calls to report on monthly results and coordinate future calendars & strategy
• Lead account management and social strategy for some of the largest social accounts we work with
• Improve social processes to keep our team’s time efficient while driving the best results for our clients
• Monitor and analyze the performance of key performance indicators (KPIs) to offer suggestions for improvement
• Train the team on changing social platforms and best practices
• Meet with all strategists on a regular basis to train, support, & manage success of their specific focuses & clientele
• Step in to help with execution of deliverables and client communication when strategists are overloaded or out of office

Qualifications for Social Manager

• Proven record of social media management (3+ years of social media marketing experience, with 1+ year of management experience)
• Experience with social media account management, ideally in an agency setting
• Proficiency with all social platforms including TikTok, IG, FB, Twitter, LinkedIn, Pinterest, Discord, Telegram, Reddit, etc.
• Experience with social media tools such as FB Business Manager, Creator Studio, Social reporting tools, Publishing tools, etc.
• Ability to work independently with little or no daily supervision.
• Ability to manage your own accounts while also supporting a team of strategists
• Excellent interpersonal skills and willingness to communicate with clients, colleagues, and management.
• Ability to work on multiple projects with different objectives simultaneously.
• Strict adherence to the style guides & tone of each company and their policies for revision, approval, & publishing content.
• Good time management skills, including prioritizing, scheduling, and adapting as necessary.
• Familiarity with each client's requirements and the company's brand image, products, and services

Life at Pouch Marketing :

• Great work culture
• 36-hour workweek (half day Fridays)
• Insurance and 401K options, with company match for 401K
• Two weeks of paid vacation, not including other national and company holidays
• Flexible in-office and remote work schedule (typically 1 day in office, otherwise remote)
• Career growth opportunities

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