Position Title :
Office Assistant II TEMP
Job Description :
POSITION TITLE : Office Assistant II TEMP
STATUS : Part Time, Temporary
DEPARTMENT : Financial Aid / Veterans Affairs
CLASSIFICATION : Non-exempt
UNION : TOSSC
DIVISION : Student Development
REPORTS TO : Coordinator, Financial Aid; Coordinator, Veterans
PLACEMENT : Grade 103
MINIMIUM PAY RATE : $18.14 per hour
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA / EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.
POSITION SUMMARY :
This position serves as the initial contact for students and parents providing general interpretation, advising and resolution of problems with their financial aid eligibility.
Position will be cross trained and may work within the Financial Aid Office and / or Veterans Resource Center, based upon the needs of the office.
ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1. Assist students, parents, supporters, staff, and faculty concerning all aspects of financial aid / veterans via phone, email, Live Chat, and in person.
2. Schedule appointments for Financial Aid / Veterans staff.
3. Determine what documentation is required from the student and verify student files are complete.
4. Scan all documents that are submitted to the Financial Aid / Veterans Office.
5. Maintain a high level of confidentiality and protect student information in compliance with FERPA and HEA laws.
6. Monitor and maintain inventory of all FA / Veterans forms.
7. Perform related duties as assigned.
MINIMUM QUALIFICATIONS
1. High School diploma or equivalent.
2. Two (2) years of general office experience.
3. Effective verbal and written communication skills, and ability and willingness to work cooperatively with a diverse population.
4. Basic computer skills with working knowledge of Microsoft Office Word, Excel, and Outlook.
5. Excellent customer service skills.
6. Ability to function as an effective team member and support and adapt to change.
7. Must not have any student loan in default.
8. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.
9. Demonstrated commitment to the college's core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality.
PREFERRED QUALIFICATIONS
1. Experience working in a higher education setting.
2. Experience working in a Financial Aid Office.
3. Experience with Ellucian Colleague and Workday systems.
4. Knowledge of ImageNow Software.
5. English, Spanish and / or other languages verbal and written communication proficiency.
6. Demonstrated multicultural competence.
PHYSICAL DEMANDS
1. Normal office physical demands.
WORKING CONDITIONS
Duties are performed indoors in the usual office environment.
Full Time / Part Time :
Part time
Union (If Applicable) :
Scheduled Hours :
Office Assistant II TEMP
POSITION TITLE: Office Assistant II TEMP. Position will be cross trained and may work within the Financial Aid Office and/or Veterans Resource Center, based upon the needs of the office. Scan all documents that are submitted to the Financial Aid/Veterans Office. Two (2) years of general office exper...
Office Assistant II TEMP
POSITION TITLE: Office Assistant II TEMP. Position will be cross trained and may work within the Financial Aid Office and/or Veterans Resource Center, based upon the needs of the office. Scan all documents that are submitted to the Financial Aid/Veterans Office. Two (2) years of general office exper...
Office Assistant II, Temporary
Office Assistant II, Temporary. POSITION TITLE: Office Assistant II (TEMPORARY). Under the direction of the Bursar, Student Accounts & Payments, the Office Assistant II B provides quality customer service in a team-focused, fast-paced, demanding and continuously evolving environment. Open/close off...
Office Assistant II
POSITION TITLE: Office Assistant II. Provide support with the use of computer and office equipment in the Center. Review office procedures and suggest necessary changes. Extensive personal computer skills and a thorough knowledge of software applications including Microsoft Office and Excel, Student...
Office Assistant II, Temporary
Office Assistant II, Temporary. POSITION TITLE: Office Assistant II (TEMPORARY). Under the direction of the Bursar, Student Accounts & Payments, the Office Assistant II B provides quality customer service in a team-focused, fast-paced, demanding and continuously evolving environment. Open/close offi...
Student Employee, Agriculture Lab/Office Assistant
Student Employee, Agriculture Lab/Office Assistant. POSITION TITLE: Student Employee, Agriculture Lab/Office Assistant. Assist Agriculture program faculty and staff with Agriculture Lab/Office Duties and Recruiting. Typing, filing, organizing, and other office area functions. ...
Ortho Tech / Certified Medical Assistant (CMA/RMA) - Orthopedics/Sports Medicine
Responsible for providing care for patients including assessment, treatment, care planning and medical care evaluation by following standards and practices. ...
Remote Customer Service Representative $45 per hour
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. In-Home Usage Testing is a quick, easy and fun way to make extra cash by tellin...
Office Manager - State Farm Agent Team Member
As Office Manager with Tunisia Hopkins State Farm, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. Ensure the office is well-maintained, and cont...
Surgical Medical Assistant
Assist the surgical team with all functions typically performed by a surgical medical assistant. Ensure patient exam rooms and medical assistant stations are well-stocked and organized with surgical supplies. As a Mohs Surgery Assistant, you will be an integral part of the Mohs surgical team, assist...