Patient Financial Services Representative

A company is looking for a Patient Financial Services Representative 4 - Customer Service.

Key Responsibilities

Ensure timely and accurate submission of claims and follow-up on assigned work lists

Resolve complex issues by coordinating with team members and other departments

Provide support and guidance to team members, serving in the supervisor's absence

Required Qualifications

Associate Degree or three additional years of relevant experience

3 years of experience in revenue cycle, finance, customer service, or data analytics

Knowledge of payer requirements and hospital policies

Ability to document account activity accurately and professionally

Experience with HealthQuest and TRAC systems is preferred