Receptionist

Piedmont Hills Center for Nursing and Rehabilitation -

Piedmont Hills for Nursing and Rehabilitation is looking to hire a Receptionist to work FT for it's skilled nursing facility in Greensboro, NC !

What you will do :

• Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and / or improve the work environment.
• Answer telephones or switchboard during scheduled shift.
• Ensure phone calls are redirected to appropriate employee or department.
• Transfer callers to appropriate voicemail when employee is unavailable.
• Provide callers with information about the facility, such as, address, directions, fax numbers, facility / Company website and other related information.
• Receive, sort and forward incoming mail.
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Assist in the ordering, receiving, stocking and distribution of office supplies.
• Assist with other related clerical duties, such as, copying, faxing, filing, etc., as needed.
• Other special projects and duties, as assigned.

What you need :

• High school diploma or GED required or equivalent related work experience.
• Six (6) months to one (1) year customer service experience or related experience performing office / clerical duties.
• Excellent phone etiquette skills required.
• Effective verbal and written English communication skills.
• Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Customer service-oriented with the ability to work well under pressure. Approachable, flexible and adaptable to change.

Piedmont Hills Center for Nursing and Rehabilitation is a member of a family of skilled nursing facilities and rehabilitation centers.

We are resident-centered and quality-focused! Our workplace culture is all about uplifting people. If you are looking for a healthcare organization where you can bring your best ""you"" to work, where you can make a difference, and where you can team-up with like-minded co-workers, then we are also looking for you. Join us!