LCMS In-House Service Engineer

The LCMS group within the R&D Discovery and Technology Futures group is looking for a dedicated and energetic LCMS Service Engineer to join our in-house team and provide critical support for mass spectrometry and HPLC instruments.

The successful candidate will join a team of experienced scientists at the BS, MS, and PhD levels. We are looking for a detail-oriented, motivated individual with a strong instrument service background and familiarity with SCIEX systems and varied LC instrumentation.

What you will do

Provide onsite service including repairs and preventive maintenance of LCMS and HPLC systems

Order and maintain inventory of spare parts : ordering, usage, returns, physical count, etc.

Collaborate with internal stakeholders to resolve issues and improve processes.

Remain up to date on technical bulletins from vendors.

May be required to perform other related duties as required and / or assigned.

What you need to succeed

AA in electronics technology, biomedical engineering, electrical or similar with at least 10 years of experience

BS in biomedical engineering, electrical engineering or similar with 5-7 years of experience

Experience with operating, troubleshooting, repairing, and calibrating complex analyzers or systems preferred.

Experience with SCIEX, Thermo or Bruker mass spectrometers a plus.

Strong competency on Windows and other software, network knowledge, electrical / electronics, mechanics, chemistry technology;

an analytical thinker with good engineering aptitude.

Exercise judgment in setting work priorities and identifying next steps.

Able to quickly adapt to change with positive and constructive feedback.

Work in a fast-paced environment with minimum supervision.

Detail-oriented and ability to adapt quickly to changing priorities.

Excellent communication and organizational skills.

Ability to work independently, as well as collaboratively, in a team environment.

Ability to take initiative and be accountable.

Demonstrated ability to critically evaluate techniques and results and implement improved practices.

Must be able to stand, bend, and / or kneel for up to two hours at a time.

Ability to move around equipment, lift, push, crawl, and help maintain a safe working lab environment that changes as needs evolve.

Some exposure to biohazards is a possibility as these instruments are used in biohazard environments and encounter human and animal bodily fluids.

What you can expect from us :

Salary range starting at $100,000based on experience

Opportunity for annual cash bonus

Health / Dental / Vision Benefits Day-One

5% matching 401k

Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more

If you’re looking for a role that’ll challenge you, offer a variety of work and learning, while helping an amazing industry, we’d love to hear from you!

Why IDEXX :

We’re proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.

At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

About the job location :

If you’re thinking about relocating for this role, here are a few things to know about living in Maine (often called Vacationland ).

The Westbrook, ME area provides great access to active downtown areas and the outdoors, with the coast and numerous mountains and hiking trails nearby.

You’ll also find a number of large companies like ours in the area, creating a vibrant work culture.

You can learn more on the Portland tourism website :