Customer Success Team Manager
A company is looking for a Team Manager of Customer Success.Key ResponsibilitiesOversee team activities, set goals, and monitor progress to ensure objectives are metProvide guidance, mentorship, and support to team members while facilitating training and developmentManage customer accounts and serve as a point of escalation for team membersRequired Qualifications4+ years in B2B SaaS account management, customer success, or equivalent experience2+ years of experience managing SaaS teams focused on revenue outcomesProven track record of high achievement in previous rolesExperience in coaching, mentoring, and training team membersAbility to analyze customer data and develop strategic solutions
Customer Success Manager, SMB
We now have multiple teams of CSMs and are looking to bring on additional talent that can help develop customer engagement plans, execute customer growth initiatives, and provide daily customer support. This role will have a very real impact on every customer decision we make, supporting growth effo...
Senior Customer Success Manager - Remote
About the job Senior Customer Success Manager - Remote. Own strategic customer engagements from launch through the post-sale customer lifecycle, being accountable for account success and retention for some of our largest district partners. Conduct quarterly impact reviews to document success to date...
Customer Success Manager IV
The Developer Success Manager is responsible for coordination and execution of a program aimed to provide support to Developers on our client's platform. Everyone is an owneron the team, so running a program or project also includes tracking and monitoring of project progress with regards to deadlin...
Customer Success Manager
Work closely with the Genasys Customer Success team of engineers, project managers, trainers, GIS,. A proven track record of building successful customer success programs that drive high levels of. You will be responsible for inspiring our customers and finding ways to increase engagement and make t...
Customer Success Manager, Strategic
Current ServiceTitan experience as a Customer Success Manager or Senior Customer Success Manager on the Enterprise team. As a Customer Success Manager, Strategic Accounts, you’ll manage the long term success of ServiceTitan’s largest customers, our strategic accounts (franchise systems and select mu...
Sr. Program Manager - Operational Excellence in Renewals & Customer Success
The NetApp Program Manager will own and drive strategic, tactical, and cross-functional projects and programs across the Renewals and Customer Success organization. Regularly cascade risk and progress to organization leaders and cross-functional teams. Successful execution and management of the rhyt...
Customer Success Manager
Utilize data to track customer success metrics and leverage user engagement data to design targeted campaigns that proactively engage with customers who are not utilizing key features of ServiceTitan vital to achieving their desired outcomes (digital success campaigns, remote workshops, proactive cu...
Customer Service Manager - State Farm Agent Team Member
As Customer Service Manager - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. We look forward to incorporating your energy and marketing perspective into our team as we build success t...
Customer Success Manager (FieldRoutes)
Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention ...
Bilingual Customer Success Manager
As we expand our global reach and increase the educational impact of our programs, the Age of Learning School Division is looking to add to our team! Presently, our Customer Success team is in search of a passionate, highly detailed driven, self-motivated, and collaborative individual to take on the...