Customer Success Team Manager

VirtualVocations
Downey, California, United States
Full-time
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A company is looking for a Team Manager of Customer Success.Key ResponsibilitiesOversee team activities, set goals, and monitor progress to ensure objectives are metProvide guidance, mentorship, and support to team members while facilitating training and developmentManage customer accounts and serve as a point of escalation for team membersRequired Qualifications4+ years in B2B SaaS account management, customer success, or equivalent experience2+ years of experience managing SaaS teams focused on revenue outcomesProven track record of high achievement in previous rolesExperience in coaching, mentoring, and training team membersAbility to analyze customer data and develop strategic solutions

1 day ago
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