Position Title : Area Manager
Reports To : Owner
Supervises : Team Leads and / or Front Line Employees
Basic Function : Ensure that the cleaning specifications sold to the client are being fulfilled / exceeded and the work is being completed on budget (labor & chemicals).
PRIMARY RESPONSIBILITIES :
COMMERCIAL CLEANING
Clean / fill-in assigned number of hours on a regular basis
- Perform periodic quality assurance inspections conducted, including timely follow-up and corrective action
- Hire employees (assist with recruiting & interviewing)
- Train new employees
- Manage Chronotek ensure all staff members report to site
- Scheduling : work loading / staffing Making sure new clients are scheduled and implemented with cleaner(s)Making sure new and existing clients have proper & necessary equipment and suppliesRestock supplies as neededCoordinate client setup and implementation
- Report nightly, via area manager written report / text message, as required
- Perform and / or assist with floor care tasks & service, as needed
- MUST HAVES Servant’s HeartProficient and Knowledgeable in cleaning and related support servicesRelationship and Team-building skillsExcellent communication skillsExcellent Leadership skillsAmbition / desire to excelCustomer service excellence mindsetCan-do, will-do (make it happen attitude)Able to work independently, with minimum supervisionProblem-solverAbility to understand KPIs and manage accordingly, to meet and exceed goals and objectivesEXECUTE, EXECUTE, EXECUTE
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