Account Director

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Account Service · Springfield, Massachusetts

All potential candidates should read through the following details of this job with care before making an application.

Department : Account Service

Employment Type : Full-Time

Minimum Experience : Mid-level

Compensation : starting at $65,000

Position : Account Director (managerial responsibilities)

POSITION IN-OFFICE in SPRINGFIELD, MA

Less than 25 miles from Hartford, CT. This is not a telecommuting opportunity.

We are a full-service marketing agency serving clients in a variety of industries including retail, healthcare, banking and financial, insurance, manufacturing, political, and non-profits.

We seek a dynamic, responsible, and customer-focused individual who will serve on our account team. Are you passionate about working with various clients and managing key accounts?

Are you a detail-oriented individual who goes the extra mile to see a client and your team succeed? The Account Director is responsible for serving as a brand manager providing, among other responsibilities, client support, ongoing communication, research, crafting proposals and presentations, and facilitating workflow within the agency.

Responsibilities :

• Key account lead for specified clients
• Drive the strategic plan for managed clients
• Partner with the account team to oversee client-related work
• Run client meetings, facilitating meeting agendas, recaps, and status reports
• Generate scope of work and develop sound creative briefs
• Craft business communications to clients, vendors, and other external stakeholders
• Proofread and edit client deliverables prepared by other writers in support of your client accounts
• Work with internal departments to manage in-house creative deliverables, including timelines, deadlines, and presentations
• Administrative duties include developing thoughtful proposals and presentations

Must Possess :

• A passion for all facets of communications
• Strong organizational, presentation, and writing skills
• Amazing attention to detail
• A strategic thinker
• Great proofreading skills
• Ability to manage and maintain multiple key accounts simultaneously and meet strict deadlines
• Talent to develop rapport with clients through providing day-to-day client contact and managing the relationship & expectations
• Strong verbal and written communications skills, including meeting facilitation and presentations
• Ability to work independently and cooperatively with a team in a creative and fun working environment
• Ability to receive and grow from constructive feedback from the team and clients
• Exhibit a sense of urgency and a strong commitment to quality
• Integrity, professionalism, discretion, and ability to maintain confidentiality
• Understanding of agency capabilities, vision & mission, and utilizing agency resources / tools appropriately and efficiently
• Extreme proficiency in Microsoft Office Suite

Hiring Requirements :

• Bachelor’s degree in communications, business administration, marketing / advertising, or related field
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint); HubSpot Inbound Marketing a plus

We strive every day to be amongst the ranks of world-class professionals and leaders, and that is why every team member must complete the Performance Dynamics Program.

Great benefits include health, life, and 401(k). Fun and creative working environment. Awesome clients. If you think you’ve got what it takes to be one of the best, we want to hear from you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or veteran's status.

Applicants with a disability or a disabled veteran may request a reasonable accommodation if he / she is unable or limited in his / her ability to access job openings or apply for a job on our website as a result of his / her disability.

The applicant may request reasonable accommodations by contacting us at 317-661-1740.

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