Key Responsibilities
Analysis Analyzes, develops and integrates operational performance information from multiple sources and identifies potential program development and process improvement opportunities.
Develops analytics and metrics, including models and simulations, to present to organizational leadership in support of program / process improvement efforts.
Monitors departmental performance goals and metrics and identifies areas at risk.
Planning and Analysis Defines strategic continuous improvement objectives. Analyzes business needs and identifies potential process improvement initiatives and program management opportunities, all aligned to strategic objectives.
Scopes potential initiatives to forecast the anticipated benefits and resource needs of each. Prioritizes projects and negotiates for resources.
Develops departmental and / or cross-functional continuous improvement plans and collaborates with other departments to manage resource constraints and points of overlap.
Maintains repository and roadmap of program, process, department projects, continuous improvement activities.
Process / Continuous Improvement Proactively manages complex, widely-scoped and / or cross-functional improvement initiatives.
Ensures alignment to business unit and organizational strategic direction. Identifies strategic objectives. Develops process improvement strategies and plans, success metrics and acceptance criteria.
Collaborates with others to assign tasks, mitigate risks and ensure timely implementation. Facilitates process improvement work sessions with key stakeholders, including leadership.
Develops process governance framework to ensure sustainability of processes and continuous improvement.
Consultation Researches and analyzes operational best practices and makes recommendations for new initiatives or processes.
Develops and communicates project plans, reports, and status updates. Drives organizational change and transformation. Serves as a subject matter expert to senior managers and others.
Education / Experience / Certifications
Education Typically a bachelor’s degree in business, engineering, finance or other related field or equivalent experience.
Experience Typically eight or more years in process improvement, project management or related field.
Certifications, Licenses and Training Project Management Professional (PMP) certification preferred. Six Sigma certification preferred.
Competencies (Knowledge, Skills, Abilities)
Functional Competencies
Advanced knowledge of project management methods and principles
Advanced knowledge of PGE’s policies, procedures, tariffs and regulations
Advanced knowledge of industry best practices related to area of discipline
Advanced skills in project management
Advanced skills in influencing without authority
Advanced skills in facilitation and presentations
Advanced skills in systems and programs used in functional area, including data retrieval
General Competencies
Advanced customer focus skills
Advanced safety leadership skills
Advanced skills in analytical thinking
Expert skills in problem solving
Advanced oral and written communication skills
Expert interpersonal skills
Advanced decision-making skills
Expert organization and prioritization skills
Advanced knowledge of business process interrelationships
Advanced business acumen
Expert skills in change leadership
Advanced risk management skills
Physical and Cognitive Demands
Cognitive Level
Substantial : Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).
Cognitive
Ability to adhere to set response times, deadlines and time-sensitive tasks
Ability to follow accuracy standards
Ability to follow through on decision-making tasks
Ability to interact effectively and collaboratively within a team environment
Ability to communicate and problem solve when under stress
Ability to respond and adapt to frequent change
Ability to accept and demonstrate self-awareness when provided constructive feedback
Ability to discern feedback and acknowledge ownership of areas of improvement
Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
Ability to successfully collaborate with peers, managers and others within the organization
Demonstrates sound memory
Ability to process new information to be applied consistently to work tasks
Schedule / Attendance
Ability to work long hours
Ability to work a variable schedule
Ability to report to work and perform work during periods of severe inclement weather
Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance for part- time positions, change to part-time attendance
Physical Capabilities
- Driving / travel / commute : Daily within service territory - Frequently (at least once a week or more)
- Driving / travel / commute : Daily within service territory - Occasionally (one to two times a month or less)
- Driving / travel / commute : Overnight inside / outside the service territory - Frequently (at least once a week or more)
- Driving / travel / commute : Overnight inside / outside the service territory - Occasionally (one to two times a month or less)
- Computer use (use computer regularly for entire work shift)
- Lifting / pushing / pulling : Up to 10 lbs.
- Lifting / pushing / pulling : Up to 50 lbs.
- Lifting / pushing / pulling : More than 50 lbs.
- Carrying : Up to 10 lbs.
- Carrying : Up to 50 lbs.
- Carrying : More than 50 lbs.
- Unstable surfaces requiring balance (i.e., moving equipment, boats) (check all that apply) : Elevated areas (i.e., catwalks, roofs and high buildings)Confined spacesWalking distances and surfaces (long distances and over rough, uneven or rocky surfaces)Stairs (over 10 steps)Ladders (over 10 rungs)
Environment - Indoor / Outdoor
- Office
- Plant
- Field
Compensation Range :
$104,325.00 - $173,875.00
Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity.
While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.
PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future.