Director of Alumni Relations

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Director of Alumni Relations

Department : Alumni

Location : Columbia, MO

Type : Staff, Full-time

Pay : $65,317 to $72,665 per year (Pay range may vary based on geographic location)

Diversity Statement :

Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age or disability.

The college maintains a safe place for open discourse; supports activities that promote diversity and inclusion; and overall, fosters a sense of community that welcomes everyone.

Job Summary :

The Director of Alumni Relations works with the entire Advancement Division to implement dynamic and successful alumni relations initiatives in support of Columbia College’s mission and fundraising goals.

The Director is responsible for creating and maintaining positive relationships with Columbia College Alumni nationwide and encouraging philanthropy.

This role is responsible for alumni engagement and consistent support of the Annual Fund, a priority mission of the college.

The revitalization of alumni around the country is a primary focus of this position. The Director is charged with motivating alumni to be engaged and involved, as well as successfully facilitating fundraising programs and activities for annual giving in collaboration with the Office of Development.

This position will serve as the liaison between the college and both the Columbia College Alumni Association Advisory Council and CC Friends of the 70’s Advisory Committee.

The Director collaborates with the Strategic Communications Team in the Advancement Division on the production of the monthly alumni newsletters and the bi-annual Christian College Connections newsletter.

The position will also collaborate with Student Affairs and Athletics on parent newsletters to connect them to the Alumni Association and solicit for gifts.

From an operations management standpoint, this position will be responsible for coordinating meetings and retreats, as well as overseeing special projects.

Essential Functions :

• Perform job duties in accordance with Columbia College’s vision, mission and values.
• Contribute to the goals and objectives of the Advancement Division, maintain an awareness and understanding of the big picture and remain high level.
• Establish and maintain a collegial, creative and productive work environment.
• Strive to create and maintain a culture of Advancement.
• Foster relationships among various constituencies to increase volunteer participation and financial support.
• Collaborate on targeted appeals for the Annual Fund, co-lead the Annual Giving Day event with partners across the division and the college, specifically Athletics.
• Oversee the CCAA Scholars selection, award and promotion process. Create an annual report regarding the Alumni Relations Department.
• Oversee the annual CCAA Alumni Awards process.
• Maintain standard operating procedure document for Alumni Relations Department, to be updated annually.
• Create and submit monthly executive reports with data regarding Alumni Relations and Alumni Giving.
• Keep abreast of current best practices in the Advancement profession and trends in higher education, alumni engagement, annual giving, and evaluate new and emerging ideas for potential best practice implementation at CC.
• Carry out and implement proposed updates to the Alumni Association structure to maximize affinity and revenue.
• Provide completed staff work with a high level of attention to detail and completion.
• Serve as primary point person for agenda creation and scheduling meetings with the Advisory Councils.
• Display extraordinary tact.
• Satisfy the alumni / donor / prospect while maintaining the integrity of the college and operating in a cost-effective and sustainable way.
• Strive for 100% giving participation from the CCAA Advisory Council through direct fundraising asks and preparation and distribution of annual Lifetime Support Overview reports.
• Organize and carry out new employee onboarding for Advancement Division in collaboration with appropriate team members and supervisor.
• Execute surveys to secure affinity markers and gauge ROI of events.
• Assist with Board of Trustees Adv. Committee meeting logistics, agendas, Powerpoints, Minutes and Resource gathering, as requested.
• Follow established division wide standard operating procedures, specifically as they relate to proofing standards prior to distribution.
• As an outward-facing professional representative of Columbia College, practice exemplary customer service in all manners of communication by telephone, written and in person.
• Maximize Homecoming activities for alumni.
• Facilitate commencement-related activities on behalf of the CCAA for all graduates and their families.
• Understand database management, donor relations and gift processing.
• Ability and willingness to work some weekends and evenings required.
• Must have the ability and interest to gain a thorough knowledge of College Advancement.
• Excellent organizational skills in coordinating multifaceted programs and events.
• Excellent attention to detail.
• Serve as a host and emcee for Alumni Relations associated events.
• Comfort in working with diverse internal and external stakeholders, while maintaining a moderate stance with an eye on what is best for the college.
• Ability to work independently as well as in a team.
• Willingness to ask for financial contributions and cold call alumni.
• Ability to create and deliver compelling presentations.
• Ability to work with highly confidential information.
• Ability to provide direction and motivation to others through communication, modeling appropriate behavior, optimism and high achievement.
• Exhibit leadership courage while also remaining respectful of protocol, policies and procedures.
• Onsite presence and consistent hours are important for this position in order to be available to alumni visitors.
• Submit timely and accurate expense reports for approval, and likewise, approve expense reports from your direct reports in a timely manner.
• Enter timely and accurate Time Clock Plus entries for yourself, and likewise, approve TCP entries for your direct reports.
• Travel in this position will be limited, however, follow company guidelines when you do travel.
• Maintain a collegial, creative and productive work environment within the Advancement Division.
• Communicate effectively with department, division and institution personnel.
• Work in partnership with the Vice President to establish and then adhere to an annual budget relating to your assigned units.
• Projection of a positive attitude, especially regarding college initiatives is critical at all times.
• Ability to work professionally with friends of the college from every walk of life and belief system while always keeping in mind what is best for Columbia College is essential.

Required Skills, Core Competencies and Professional Experience :

• Ability to fluently read, write and understand the English language.
• Proficiency with the following, but not limited to : speaking; active listening; reading comprehension; social perceptiveness;

writing; coordination; critical thinking; persuasion; complex problem solving; and judgment and decision making.

• Proficiency for using a variety of computer and technology-related software and equipment, including Microsoft Office products and database systems.
• Proficiency for using web-based technologies, including database systems.
• Ability to work independently or in a team environment, with or without direct supervision.
• Excellent communication, interpersonal, customer service and organizational skills with all constituents.
• Ability to multi-task independently in a busy environment.
• Ability to make clear, concise and convincing presentations and to serve as an emcee for a variety of events is necessary.
• Attention to detail and accuracy.
• Ability to negotiate to agreeable solutions while maintaining relationships.
• Ability to prepare for, lead and follow up from an effective meeting.
• Ability to be resourceful.
• Willingness to remain up to speed on the technology of our office is essential.
• High level of initiative with a desire to make something good into something great.
• Decorum and respect for authority and protocol.

Supervisory Responsibility :

Student Workers, Interns and Volunteers

Position reports to :

Vice President, Advancement Division

Required Level of Education :

Bachelor’s degree required.

Experience :

• Demonstrated experience with project management and working in a team environment.
• Experience in the fields of alumni relations or fundraising preferable but not required.

Required Professional Certification(s) :

None required

Other Requirements :

• Ability to pass a criminal background check as a condition of employment, and on an annual basis, during employment.
• Ability to pass a drug test as a condition of employment, and during employment, and on a random basis or as required if probably cause or reasonable suspicion.

Special Requirements (if any) : Significant National Travel, evening and weekends.

Physical Requirements : The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals seeking accommodation should contact the Human Resources Department without delay.

While performing the duties of this job, the employee is regularly required to sit for long periods of time, talk, and hear.

The employee is required to use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crawl.

Employee must be able to type on a computer keyboard and use a computer monitor on a regular basis.

Work Conditions : The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is rarely exposed to outside weather conditions; however, possible exposure to hazards and physical risks to personal safety may occur while operating certain equipment.

The noise level in the work environment is usually mild.

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

This job description is not meant to be all-inclusive of every duty and responsibility required by the employee in the position.

Eligibility for employee benefits and perks is determined by employment status. For more information please see https : / / www.ccis.edu / careers.

The offer of employment and assignment to duties is contingent upon a satisfactory criminal background check. The information may include, but is not limited to, academic, residential, achievement, performance, attendance, disciplinary, employment history, credit history, driving history, and criminal history of public record.

Columbia College is an equal-opportunity employer.

In compliance with the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Disclosure of Campus Security Policy and Campus crime Statistics Act (Clery Act), the Department of Campus Safety for Columbia College has provided the Annual Security and Fire Safety Report and crime statistics for the main campus and venues nationwide.

Columbia College is required to distribute this information to all current and prospective employees and students. Please follow the link below for the full report or contact Human Resources at 573-875-7495 for a printed copy.

https : / / www.ccis.edu / campus-safety / crime-reporting / reports-stats

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