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Client Success Rep

Client Success Rep

USA JobsTexarkana, AR, US
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Client Success Representative

Vertical Alliance Group, Inc. is looking for Client Success Representatives who have strong communication and relationship-building skills, are organized with excellent time management skills, and have incoming / outgoing telephone experience with computer knowledge.

Our Client Success Representatives can effectively evaluate client needs, resolve client issues / concerns efficiently, and negotiate renewal contracts.

Vertical Alliance Group is a well-established company, in business since 1999, with headquarters located in the Texarkana area. The position is full-time, Monday - Friday, 8am - 5pm.

What we are looking for :

  • Outstanding customer service skills
  • Ability to communicate in written or oral form
  • Excellent time management skills
  • Ability to resolve client issues / concerns in a timely manner
  • What we offer :
  • $14 p / hr
  • Assigned client base (familiarity with the same companies)
  • A company with a We Care value
  • Build a solid career
  • Room for advancement

What we prefer :

  • Associates or Bachelors degree or equivalent in work experience
  • 1 - 2 years experience in client service
  • Working knowledge of computers and programs such as Microsoft Office, Excel, Outlook PowerPoint
  • Salesforce or other Customer Relationship Management program experience is highly beneficial
  • Benefits :

  • Health / Dental / Vision insurance
  • Retirement plan with match
  • Paid time off
  • Paid holidays
  • Vertical Alliance Group is an equal opportunity employer

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    Rep • Texarkana, AR, US

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