Mental Health Service Coordinator

Position Type :

Full-time, non-exempt. The normal workweek for this position is hours M-F, however, the incumbent must be extremely flexible with their schedule in providing evening and weekend hours when necessary and / or to deal with a crisis or other unusual situation as needed.

We are looking for a person who believes in a strengths-based approach as the ASC will serve those experiencing homelessness and who have behavioral health challenges in connecting them to crucial services and supports during the transition period to housing.

In addition, the ASC will assist individuals leaving inpatient psychiatric care in making the transition to outpatient services and community supports.

The ASC position is designed to :

• Engage and develop relationships with the individual and his / her family in order to build lasting relationship.
• Assess the individual and family strengths and needs in collaborative method through individual and / or collateral interviews and reviews of social and clinical information provided by other entities.
• In close collaboration with the consumer, family members and other service providers, promote service planning efforts which result in developing, documenting and implementing a comprehensive service plan driven by the individual utilizing all the agreed upon strengths and needs.
• Evaluate all services received by individuals who are served by the Service Coordination program.
• Investigate new resources and communicate with providers of prospective resources as a liaison on behalf of the individual being served.
• Convene and facilitate interdisciplinary service planning meetings or other related team meetings to ensure appropriateness and responsiveness of services in relation to individual and / or family needs.
• Ensure that the needs of individuals being served are met through the utilization of natural supports (family, friends), community, generic services and specialized services (MH, IDD, Supported Employment, OVR, D&A).
• Act and be culturally competent in all communication and be intentional and always aware to understand and accept differences to foster inclusion and advocating for equity.
• Advocate for and with the individual being served to ensure responsiveness from natural, community, generic and specialized services / supports
• Complete a minimum of 16 hours of training per year. Attend training programs as provided through the State, County and Agency to assure that the incumbent is up to date on new approaches, best practices and recovery-oriented services.
• Maintain accurate and timely records of every Service Coordination services (may include what did not occur as planned).

Record the services regarding individuals being served and collateral contacts. Update forms as needed and reviews charts for compliance with regulations.

Documentation will use the individual's language and describe his / her perspective.)

• Are one of the largest and most advanced behavioral healthcare organizations in the country
• Are known as behavioral healthcare innovators; we have an outstanding reputation in our communities
• Have a strong and enduring mission : to unlock and nurture human potential for people living with emotional, behavioral or cognitive differences
• Are a 100+-year old, financially stable organization with a deep-rooted culture of service
• Provide competitive and comprehensive benefits package and offer meaningful and challenging work
• Support our employees by providing ongoing professional / personal development opportunities, while adhering to Servant Leadership principles and behaviors
• Offer the opportunity to work with like-minded professionals who are mission-driven and share a mutual passion for serving others
• Competitive wages and comprehensive benefits package, including medical, prescription, dental and vision.
• Generous paid time off (PTO) and paid holidays,
• 403 (b) retirement plan.
• Employee Assistance, wellness and work / life balance programs.
• Extensive opportunities for training, development and professional growth.
• Dynamic and supportive working environment.
• Our Devereux ASCEND program is a unique and comprehensive career accelerator program exclusively designed to give behavioral health team members the career guidance, one-on-one coaching, skills and financial assistance they need to reach their full potential.
• Prospective employee hired for this position will receive a $2,500 sign on bonus. The employee will receive the first third of the bonus after the successful completion of three (3) months of employment, the second third of the bonus will be awarded after the successful completion of six (6) months of employment, and the final third will be awarded after achieving a satisfactory rating or higher on the annual performance evaluation.

Qualifications

• Bachelor's Degree in Social Work, Psychology, Criminal Justice, Counseling, Sociology, Education with a certificate in Special Education or Nursing with a Registered Nurse License.
• Two (2) years of human service working experience with knowledge of mental illness and other human services.
• Child Abuse History, Criminal Clearance (ACT 33 / 34) and FBI Clearances.
• Valid PA driver’s license with three (3) year driving history.
30+ days ago