Academic Advisor (5 Positions)

Key Responsibilities

• Provide holistic academic advising and support to a cohort of students during their last 60 units.
• Effectively advise students individually and in groups on topics such as; preparing and completing the change / declare major, graduation application procedures, graduation date change, general education requirements, academic notification, disqualification and reinstatement, by remaining current with university policies, procedures, and frequently used forms from key student service areas
• Implement an asset-based and strengths-based approach while using a case management strategy to establish a working relationship that includes regular meetings, careful documentation, tracking of student progress, and assessment of student success.
• Monitor academic progress by leveraging early support systems
• Implement a student communication plan that aligns with university policies, deadlines, events, and specific supports needed at certain times in the semester
• Participate in college and university-wide programs and events that support student success as directed by the SSC and UAS
• Provide academic advising during orientation

Knowledge, Skills & Abilities

• Basic principles of individual and group behavior, and techniques and methods of interviewing / connecting with students for the purposes of effective holistic academic advising
• Strong advising skills, including demonstrated excellence in active listening and in helping individuals with problem identification, problem solving, conflict resolution, and decision making
• Effective communication skills (both written and verbal) with individuals / groups. Ability to present clear and concise information.

Excellent customer-service skills.

• Ability to advise students individually or in groups on routine matters
• Ability to communicate with constituents in a professional and respectful manner
• Demonstrate sensitivity to cultural diversity and commitment to equity

Required Qualifications

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field
• Two years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job related field may be substituted for one year of professional experience

Preferred Qualifications

• Master’s degree from an accredited four-year college or university in Counseling, Student Affairs, or related area
• Equivalent of two years progressively professional student services work experience.
• Experience working in an advising office / center, preferably a high volume and fast-paced work environment.
• Experience working with students, staff, faculty and administrators from a diverse background.
• Experience with university and college advising policies and procedures

Compensation

Classification : Student Services Professional II

Anticipated Hiring Range : $4,841 / month - $5,250 / month

CSU Salary Range : $4,841 / month - $6,884 / month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .