Job Title : Return Planner.
CORE ROLES & RESPONSIBILITIES
Primary R&Rs
50% Load Planning & RA Management
- Contacting customers and scheduling pick-ups
- Creating return load and BOL in TMS
- Monitoring pick-ups
- Monitoring aging RA’s
- Support LG with returns related requests
20% Customer & Carrier Support
- Provide updates on status of returns
- Resolve issues pertaining to load and return
- Provide data and analysis on past returns
- Support Order Management and LG' request
Secondary R&Rs
20% AR Support
- Provide research pertaining to unresolved and / or any returns
- Request / Obtain / Provide PODs from carrier
- Initiate communication with carriers
- Use LG System to support such as GERP / Sales Portal and TMS
10% General Inquiries
- Ad-hoc tasks
- Pulling data
- Team support
REQUIREMENTS
- Education : Bachelor Degree
- Strong proficiency in Excel / Data (VLOOKUP, PIVOT TABLE, FORMULA) to clean, sort, and organize large sets of data and run analysis for key insights
- Detail oriented w / diligent mindset, efficient, time management
- At least 1 year of experience in logistics (Return / reverse logistics) is a plus
Job Type : Regular
Job Location : Englewood Cliffs, NJ 07632
Business Hours : Mon-Fri 08 : 00 AM to 5 : 00 PM
Return Analyst
Creating return load and BOL in TMS. Support LG with returns related requests. Provide updates on status of returns. Resolve issues pertaining to load and return. ...
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