Email Production Coordinator

Position : Email Production Coordinator

Department : Marketing

FLSA Status : Non-Exempt, Part-Time position 7 / 1 / 24-12 / 31 / 24

Salary Range : $20-$22 hourly

Location : Onsite Walt Disney Concert Hall

Hybrid Partial in-office days

Summary

The Email Production Coordinator, reporting to the Digital Producer, will support seasonal production and coordination of email campaigns.

A basic understanding of email marketing, web technologies, and content management systems is required. The role will require a very organized, detail-oriented, and proactive person.

Position Elements

• Coordinate with departmental stakeholders to manage email build and deployment schedule
• Build email campaigns with an eye towards user experience, ecommerce conversion, and customer engagement
• Route institutional emails, coordinate revisions, and make edits
• Ensure all content, images, and links within the email are accurate and functioning properly
• Perform QA checks across email clients and devices for accuracy and responsiveness
• Import, manage, and segment email lists to ensure correct targeting
• Schedule email campaign deployments
• Prepare campaign analysis and reports, as needed
• Edit email templates to ensure alignment with brand guidelines
• Work with the Digital team to develop and continually improve email modules, templates, processes, and documentation

Minimum Requirements

• 1 year of experience working in a performing arts organization, digital agency, or marketing department
• Knowledge of HTML / CSS, Adobe suite, and CAN-SPAM compliance
• Experience building and sending emails with an ESP and online editing tool (ex. ActiveCampaign, Klaviyo, Salesforce, Wordfly, Mailchimp, CampaignMonitor, etc.)
• Impeccable attention to detail and highly organized
• Self-motivated and proactive
• Excellent communicator; both written and spoken
• Able to manage multiple projects simultaneously
• Responsible and capable of meeting tight deadlines
• Enjoy working in a collaborative environment
• Dedication and commitment to engage in and promote diversity, equity, and inclusion within the staff, vendors, and within interactions with the surrounding community is a must
• Pluses : Experience with Tessitura (or other ticketing / CRM system), familiarity with email automation platforms, secondary language fluency

The Los Angeles Philharmonic Association will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

The Los Angeles Philharmonic Association embraces and is committed to diversity and inclusion within our staff, musicians, guest artists, audiences, and surrounding communities.

The Association does not discriminate on the basis of race, color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, genetic information, marital status, gender, gender identity, gender expression, military status, veteran status, or any other basis protected by federal, state, or local law.

Consistent with the law, the Association also provides reasonable accommodation for disabled applicants and employees in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act, for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth or related medical conditions;

for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.