Position Overview : Manages various areas of responsibility within the operation; specifically Hospitality, Guest Satisfaction, Safety, Cleanliness, Drink Presentation, Atmosphere, Inventory, Kitchen Safety, Sanitation, Cleanliness, and Food Preparation.
Assists General Manager to ensure operations run efficiently and according to company policy and standards. Ensures vendors and suppliers are properly compensated and are meeting the needs of the business.
Assists General Manager in the selection of Front of House employees. Supports the training and development of restaurant employees.
Manages performance of all hourly employees, with an emphasis on Front of House employees, to ensure they are successful in their individual roles.
Responsible for assisting in the completion of general business administration to include payroll, human resources, marketing and financial reporting.
Promotes the business, builds sales, increases profits, ensure guest satisfaction, and brand integrity. The Hospitality Manager embraces the company's core values : S how You Care, E levate the Spirit, R espect Everyone, V alues Feedback, and E xceeds Expectations.
Accountabilities
People
- Performance Management
- Hiring & Retaining Talent
- Leadership & Coaching
- Training & Development
Customer
- Guest Service & Atmosphere
- Guest Satisfaction
- Food & Beverage Quality
- Menu & Product Launches
Financials
- Deliver Results
- Planning & Execution
- Inventory Control / P&L Standards
- Responsible Alcohol Service
- Food Safety / Sanitation
- The Moon Saloon Employee Image
- Facility Maintenance & Cleanliness
- Safety & Security
Responsibilities
- Scheduling & Staffing
- Proper Cash Handling
- Team Building
- Manage Vendor Relationships
- To Go Service & Catering
- Local Store / Grassroots Marketing
Knowledge, Skills, Abilities
- Basic knowledge in Microsoft Word and Excel
- General knowledge in full service restaurant operations / hospitality industry
- Strong organization and planning skills
- Strong operational skills in a customer-service & hospitality environment
- Strong coaching skills
- Intermediate mathematical computations skills
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to build relationships at all levels
- Ability to handle confidential and sensitive information
- Ability to manage changing priorities
Qualifications
- High School Diploma / GED
- Preferred Restaurant Exp. in a complex, fast-paced environment
- Successfully completed The Moon Saloon MIT Training
- Successfully completed Responsible Alcohol Service Training and Food Safety / Sanitation Training
Core Competencies
- Team Player - Develops a positive, respectful, productive and professional work environment through positive connections with others and treats all associates and vendors with respect and dignity
- Talent Coach - Continuously develops the competencies of both self and others; identifies needs for top talent while managing root cause for underperforming employees
- Customer Focus - Delivers legendary service that meets and exceeds all customers' expectations and leverages the voice of the customer to consistently improve service, standards, cleanliness, quality, and friendliness
- Results Driven - Consistently meets and exceeds goals, exhibits professional courage and innovation to drive the business forward
- Business Acumen - Creates and communicates a persuasive vision, competitive winning strategies, and ensures store and individual goals are aligned with company goals
PI246049672
Assistant Manager - The Moon Saloon
The Hospitality Manager embraces the company's core values:. The Moon Saloon Employee Image. Successfully completed The Moon Saloon MIT Training. Ensures vendors and suppliers are properly compensated and are meeting the needs of the business. ...
Business Manager (assistant Manager)
Pay Range for this position is: $20 - $22 WHY YOU ARE THE PERFECT FIT: You bring a minimum Manager, Business Manager, Assistant Manager, Business, Assistant, Management, Property Management. We are looking for a Business Manager to support our property in Phoenix, AZ. ...
Construction Assistant Project Manager
When they see potential in others, and they invest in it. Walsh is a successful fast-growing company at the forefront of technology and is committed to being the employer of choice to our employees and the builder of choice to our customers. Does the idea of working on interesting and complex projec...
Assistant General Manager
The Porch is Hiring an Assistant General Manager. Are you a highly skilled and motivated individual looking for an immediate opportunity to join a dynamic team? Do you thrive in a fun and customer focused environment? If so, we want to hear from you! The Porch, a popular neighborhood joint with loc...
Assistant Manager
This position is to assist the General Manager and Assistant General manager in accountability for the store’s performance and requires strong organizational and communication skills to drive our commitment to excellent guest service and high-quality dining! Overall responsibilities include team lea...
Assistant Store Manager - Greenway
Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “. Taking an active role and partners with the Store Manager in the day-to-day operation of the store. We are grateful for the contributions our...
Server - The Moon Saloon
This job requires the server to interact with The Moon Saloon guests and sell food & beverage to guests. The job requires servers to be knowledgeable of all daily specials and to promote The Moon Saloon on Facebook and Instagram. Basic Mathematical Computations Skills. Ability to work well with othe...
Assistant Manager Full Time
We are looking for an experienced assistant general manager to help the general manager in directing daily business operations. The AGM must be able to competently perform duties in the absence of the general manager. The assistant general manager should be experienced in a supervisory role, and be ...
Kitchen Staff - The Moon Saloon
The Moon Saloon Kitchen employee is responsible for consistently executing all The Moon Saloon kitchen systems and standards to provide the guest the highest quality food products. The Kitchen employee adheres to all The Moon Saloon recipe specifications while preparing or cooking any The Moon Saloo...
Assistant Manager
We are looking for an experienced assistant general manager to help the general manager in directing daily business operations. The AGM must be able to competently perform duties in the absence of the general manager. The assistant general manager should be experienced in a supervisory role, and be ...