Catering Server - Norfolk State University

Job Description

Overview

As a Catering Server at Norfolk State University , you will play a crucial role in delivering exceptional hospitality and culinary experiences at events hosted on our campus.

Your responsibilities include providing outstanding service to guests, managing food and beverage service, and ensuring event spaces are well-organized and clean.

Your passion for hospitality and customer service will be vital in creating memorable dining experiences for our clients and guests.

Join our catering team and be a part of delivering exceptional events on our college campus.

Competitive Benefits :

• Health / Dental / Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short- and Long-Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts : Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.

Responsibilities

• Set up event venues per client specifications, arranging furniture, decor, and equipment.
• Serve food and drinks in accordance with portion, presentation, and quality guidelines, ensuring guest satisfaction.
• Engage with guests, providing menu information, addressing inquiries, and accommodating special requests for a positive dining experience.
• Maintain event cleanliness by clearing tables, cleaning utensils, and resetting for subsequent event phases.
• Assist in post-event cleanup, returning the venue to its original state as directed by the event organizer or catering manager.

Qualifications

• Strong communication and interpersonal skills
• Experience in event setup and service
• Knowledge of food presentation and portion control
• Ability to address guest needs and inquiries effectively.
• Proficient in maintaining event cleanliness and organization.

Who We Are :

Norfolk State University is a historically Black university located in Norfolk, Virginia, USA. Established in 1935, it has a strong commitment to providing accessible and quality higher education to African American students.

Norfolk State offers a wide range of undergraduate and graduate programs, focusing on academic excellence, research, and preparing students for leadership roles in their communities and beyond.

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management.

We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in : one guest, one client, one team member at a time.

As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than million guests each year.

Thompson Hospitality focuses on three core areas in everything we do :

• Purpose
• Give back to our communitiesCelebrate diversity
• PeopleDo the right thingTreat people the way you want to be treatedAlways do your bestBe accountable for our actions
• PerformanceServe the highest quality foodProvide world-class serviceMaintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.