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Client Support Specialist

VirtualVocations
Gilbert, Arizona, United States
Full-time

A company is looking for a Client Support Specialist to join their team.Key ResponsibilitiesProvide user support and timely responses to customer inquiries via various communication channelsIdentify and replicate errors, document technical issues, and escalate as neededMaintain product knowledge and contribute to operational improvement initiativesRequired Qualifications3+ months of experience in customer service or support rolesHigh school diploma or equivalent, or a combination of education and experienceProficient in Office 365 applicationsComfortable with SaaS-related technologyExperience with ticketing software applications

14 hours ago
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