Hospitality Associate $28
The Hospitality Associate executes meetings and provides catering support, supports relationships with vendors, and provides support to the entire staff.
Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with Forrest Solutions / BCG’s values and culture.
Shift : Monday-Friday
Hours : 8am-5pm
Pay : $
You’re Good At :
- Coordinating and executing catering orders for meetings and events
- Hosting team lunches, Tuesday to Thursday, for up to 450 people
- Working closely with the Concierge and Events Team to confirm room reservations and set-ups, security lists, and catering needs
- Organizing and attending to the set up / clean up of all office meetings including refreshing of food / drinks
- Working with our food donation vendor to arrange pick-ups for left-over catering to help minimize waste
- Proactively managing inventory levels for food supplies and ordering food, snacks, drinks, and utensils as needed
- Making and setting up name tags, meeting materials, etc. On point for executing print requests
- Ordering supplies for meetings as needed
- Managing the beer / wine closet to keep inventory full. Working with the OE team to ensure sufficient supply is available at any given time
- Moving and arranging tables in-between meetings
- Lifting / pushing / pulling up to 50lbs at a time. Heavy lifting required which can include large cases of food and drinks;
also need to use a step ladder with ease
Checking conference rooms to make sure they are clean, organized, and re-set before and after all meetings; dispose of any client confidential material that
has not been picked up and shredded from the previous day
- Providing light general admin support for meeting / event attendees as necessary
- Backup Reception and / or supporting during peak times
- Special projects as needed
- Other duties as assigned by Office Experience leadership
You Bring (Experience and Qualifications) :
- Catering experience preferred
- Proficient in Microsoft Office
- Must be comfortable with technology tools, including Trello and Slack
- Must be able to lift large cases of food and drinks and use a step ladder with ease
- Must be able to spend significant time walking and standing
- Overtime may be required, including coming in earlier than normal start time
- Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency
- Excellent organizational and time management skills; ability to meet deadlines
- Excellent oral and written communication skills
- Ability to work independently, to take initiative and to overcome obstacles
- Ability to successfully manage competing priorities, keeping constant sight of the overall objectives
- Ability to work effectively with all levels of the organization
- High degree of maturity and professionalism at all times
- High degree of flexibility in a demanding, fast-paced and frequently changing environment
- Strong service orientation in responding to customer needs
- Ability to exercise judgment in managing confidential or sensitive information
- Demonstrates respect for all individuals at all times