Summary of Position
- Provide operational and analytical support for all aspects of the Import Group.
- Works closely with the Import Management Team and personnel from other departments to facilitate supply chain processes.
- Improve department performance through analysis involving freight expense, carrier performance, procedural evaluations, and other new initiatives.
- Responsible for day-to-day operational execution, follow-up, and customer service within the Import department.
Principal Duties and Responsibilities
- Oversee ocean carrier and supplier management invoicing processes for assigned vendors.
- Visibility reporting, freight invoice validation, claims, load planning, order / booking management, analysis, and implementing value-added import logistics initiatives.
- Interface with freight forwarders, NVOCC and direct ocean carriers to ensure their service and performance levels are meeting service requirements.
- Interpret data and analyze trends regarding freight availability, carrier reliability, shipping costs.
- Confer with Import team to determine ways to optimize service levels, maintain supply-chain efficiency and minimize costs.
- Recommend improvements to existing processes and procedures.
Specific Tasks
- Audit and process weekly invoicing from ocean carriers and supplier management vendors.
- Maintain a clean statement account for external vendors.
- Coordinate the daily flow of import goods from foreign origins to distribution centers.
- Control transportation expenses through ensuring proper handling and routing of goods.
- Track seasonal and promotional merchandise as needed. Provide updates to buyers and ensure origin teams prioritize loading and shipping of these goods.
- Analyze assigned performance related KPIs to ensure service expectations are met.
- Meet with stakeholders to address poor performance and implement steps to drive improved efficiencies.
- Complete other analysis, reporting, projects, and duties as assigned by the Import management team.
Minimum Requirements / Qualifications
- Bachelor’s Degree in a related field or equivalent work experience (at least 4 years of Ocean Transportation work experience for non-bachelor’s degree holders)
- Ability to work independently.
- Ability to effectively communicate, both verbally and in writing, within the department and outside of the department.
- Demonstrated ability to multi-task and to meet project deadlines.
- Ability to use MS Excel as a working tool and to analyze data.
This is not to be considered a complete list of job duties, as they may be amended or added to as needed.
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